Staff super friendly; location; music already playing in room on arrival

Bouncy bed; dirty windows/louveres

Love the room set up, the freebies, the bed and bathrooms. The room was bigger than I expected and everything was immaculately clean and tidy. The location is amazing and we enjoyed the botanical gardens and having dinner in Potts Point multiple times. The 11am check out time is so good. It just gives you more time to enjoy the morning then come back and pack and leave.

The parking was difficult - Welcome to Sydney! The staff member was trying to be helpful by giving me an option other than valet at the hotel. The valet at the hotel was $95/day I think, but if I had booked valet earlier, it would have been $75. That was never made obvious beforehand when making my booking (it might have been in the fine print. I'm not sure). Also, when we checked out, we thought we would eat at Alibi (the hotel restaurant). We stood at the "please wait to be seated" sign for a long time. Staff walked past multiple times. I could see staff scrubbing things and going about their business but no-one came and spoke to us. In the end, I went down to the person who was scrubbing and asked if they were open. She said no. It would have been nice for someone to let us know that earlier instead of just walking past while we were just standing there looking expectant.

beautiful location

the heater to hot and we couldn’t cook it down with out moving room s and opening the window

Excellent happy & friendly staff

Vegan only menu was not good.

convenience

You don’t sell meat products on your in-house menu

Location and facilities.

Damp smell that didn’t go away and there were some old stains on the walls that didn’t look very hygienic.

The hotel is very modern, quirky and you can get to Ottos restaurant without walking outside in the rain. oh and the breakfasts were excellent.

!I thought the bathroom floor in Room No. 526 looked a little tired, but the bathtub was lovely

very pretty location and rooms. the staff were also very good - If there was a problem they fixed with no fuss

main issue would be location, not that much in short walking distance

lovely position close to Art Gallery. comfortable bed but uncomfortable lounge.

the room was looking tired with scratched taps and dated furniture.

The staff were so lovely. The bed and pillows were so damn comfy! The temperature in the room was bliss. As the little snack bag and free mini bar. Great tv . Great view over the water. Great blinds.

Humid as hell outside of your hotel room. The interior design was a bit tack-o-rama. Bit of mould in the shower. Wanted some food on room service other than vegan, but was nice to see vegan. Probably 4 star hotel. Definitely not 5 star. The noise of doof doof music was a bit loud and vibrating into my room on level 3 , when I just wanted to sleep at 10.30pm .. but it was a Friday night... Went on till 11pm a bit annoying. The price was excessive of what it was.

The hotel was trendy, modern, but in a space of history. The room was very spacious and had all the amenities we needed for our stay. Little perks we appreciated was the music playing when we checked in with free snacks and a full mini bar that was restocked everyday for us. The hotel is a 15 minute walk to the Opera House through the wharf marina and the Sydney Botanical gardens.

Nothing. I would highly recommend this hotel.

Location on the water. Range of restaurants outside. Fun atmosphere but still professional. great view from our window.

Breakfast was vegan so we did not heck this out.

Loved the location and the preserved industrial features of the building. Had a few nights catching up with a friend and the spaciousness of the x2 double bed room meant we could comfortably hang out in between scooting around town with an interesting view and fun interior design. The bath was huge in the well appointed bathroom, products were OK. Checked out pool, a good size but tricky to find, it opens to outdoor area which isn't obvious from pics. Complimentary sweet bar in lobby and interesting art, great lighting.

The bathroom was lacking an extractor fan and annoyingly, no interior light switch to use at night so as not to disturb my guest. The much touted 'free minibar' was not overly generous; 1 beer, 2 x mini wines & no spirits but was restocked each day and the low alcohol wine was nice. I requested a teapot in the room which did not materialise. The rather expensive buffet breakfast at Alibi was nice but hot food was cold every day and on my final morning a server kept repeating a question louder and louder to a gentleman who clearly did not understand English. Alibi bar closes too early for nightcap.

The breakfast was outstanding! We also enjoyed the wharf location.

The property does not offer rooms for a family of 4. We had to book 2 rooms.