Great location in Bang Tao, not far from the beach. Room was big and with all the needs inside.

Dirty, host told us that they can't find the towels and we were waiting until the moment they found them. That was not ok

Great location, can walk to beaches and shops/restaurants etc. Clean and quiet building (we were on 7th/topfloor). Friendly helpful staff. Big comfy bed. Good in room facilities with large fridge and freezer, kettle, toaster and two ring hob. Efficient A/C unit, TV and small sofa. Very comfortable and adequate size for 2 adults. Nice pools both on ground level and on the roof where there is also a small workout area, sun beds and umbrellas.

Given that there are cooking facilities in the room, sadly there is nowhere to eat, other than on your lap. The small “coffee” table was glass and very heavy to move and not suitable to use to eat. Cleaning is every 4 days, which is fine, but the room should provide a small dustpan and brush and cleaning cloth to allow the user to keep the sand off the floors after the beach etc. an extra floor mat in the bathroom would also be helpful and a corkscrew!

Even though we have booked few months in advance and pre paid full amount, our reservation was canceled just few days before the trip day. Host offered us an "upgrade" and 10% refund...which turned out to be a huge downgrade with a very old building full of mold. After sending complaint, host messaged that they will try to find solution..but we haven't heard from them till the end of our trip.

location

no breakfast

lovely location with lots of space and gorgeous pool. staff were very friendly and welcoming.

electricity charged separately after completion of stay. hard to estimate cost of electricity and property can’t assist. the gym does not have any towels or tissues to clean the machines which is really gross. when raised told maid cleans the machines but that didn’t happen much as machines still had sweat marks on them from previous times several days later. tv package very basic and advertised Netflix not available so limited options for kids if you don’t have iPads or the like.

Condo is conviniently located within walking distance to the beach, shops and restaurants

Room is quite weared out. Veiw from the room to neighboring hotel is not very welcoming

The location was adequate and the security were nice enough

The front desk reception lady was awful, poor attitude and rude to myself and family. The fact we had to pay 890 BAHT or $40 AUD for electricity for 2 nights...

everything

tv Chanel’s we’re bad

Very happy, no complaints. Rooms were clean and was in a nice location. Cannot complain.

the property is very nice. 5 minutes walking distance to boat avenue

Very well furnished and designed condotel, friendly receptionist and always smiling staff, from security guys to cleaning ladies and maintenance. Felt very welcomed here despite few hiccups during our 2 weeks here (which didn't affect our experience too much). We arrived during reception working hours (morning around 10 till 6 pm) so were able to pick up the keys with no issues, outside of business hours we saw security box with a guide on how to get in touch and pick up the keys right on the reception desk. Hotel is in the Laguna area of Phuket, walking distance from a Family Mart on one side and Boat Avenue on the other, where there is a bunch of restaurants, grocery shops, Central open air mall etc. Hotel has 2 swimming pools (one on the top floor was under maintenance shortly after we arrived) and 2 gyms. Getting to the beach would most likely require a transport/bike as the closest one is around 5 minutes bike ride through Laguna resort. We always saw a number of people taking a stroll to the beach as the walk is very pleasant and all the surrounding areas are very well maintained. Internet was fine for browsing, but don't expect to have regular zoom calls, as the connection (mobile included) is highly dependable on the weather (we were during monsoon season), but as far as we understand from other guests, it also depends on how far are you from the router (there are a lot of them on each floor). Overall this aspect was a bit of an issue but not too stressful.

The only thing we didn't really appreciate is the fact that there was a maintenance on the top floor's swimming pool area which we were made aware of after a couple of days after arrival. Probably a short note on the accommodation page or a message would have suffice. Nevertheless the other working pool on the ground floor is great as well. The maintenance is supposed to be finished now already (writing this review in the end of July 2022).

The apartment was relatively comfortable and roomy for two. The staff were all really nice as well. It was a good location halfway between the beach and the restaurants downtown - about a 10-15 minute walk in either direction. Also, Oceanstone takes deliveries from the Villa Market, which provides a really broad range of groceries, toilet paper, bottled water, etc.

There were two things that really could have been better. First, the building sits near the intersection of a pretty busy road. The traffic noise was a little loud. If I returned in the future, I would be sure to request a room at the back of building and away from the road. The second thing was a design feature of the building. The AC units are located outside on the balcony. If you ever wanted to sit outside, you'd be blasted with hot air from these units. It was, however, really useful for drying clothes.

the location was great

this did not feel like a hotel stay its more of a flat and the place was not really clean

clean and comfortable. well maintained and east to access

nothing