Hotel Kufsteinerhof

Amazing location in the center of town, nice staff, got the Kufstain card for public transport and lift, great breakfast, great value for money.

The room and the shower are a bit old but in a good state.

There are 3 parking places outside the hotel but they were all full so the hotel gave us a card for a nearby car park. The television had several English language channels but they all had German subtitles, which was distracting. Instructions for changing them were in German and neither we nor the staff member we asked were able to get rid of them. Next morning another staff member deleted them. All the staff were nice. We were on the 4th floor. There was a diversion through town past the hotel but we didn't notice any noise.

The reception attendant was the most kind and helpful man you could ask for. Room was comfortable and breakfast was great. Can’t fault this hotel

Nothing

Was happy to find free parking 15 meters from the hotel entrance - I got lucky and it was a weekend which means free parking there anyway. The second receptionist went out of her way to give the second, wrongly charged amount back asap.

First and foremost that I was charged the full amount upfront by Booking.com and at the reception I was told I still had to be charged the same amount already paid at the hotel... I took me several explanations and quite some time to get my money back. Besides this, the clogged sink, no soap, smell of smoke in a non-smoking room, very badly looking bathroom, only one key for a room with four guests. Lastly, there's a city card available at the hotel for free which allows e.g. free access to the forth - a great value. On arrival the receptionist didn't even bother to ask me if I wanted it. The next morning though another receptionist did.