The Chumbi Mountain Retreat & Spa, Pelling- A Club Mahindra Associate

Location

Nothing

Beautiful location, excellent view , friendly staff, delicious and healthy food

There should be an elevator or wheelchair access for senior citizens if possible

Wonderful location, perfect for clear views of Mt Kangchenjunga. Very helpful and courteous staff. The people managing the restaurant, front desk and room service were all very professional and great to interact with. The rooms are spacious, and very clean. Great food - we had some custom dietary requirements in our party, and the restaurant handled things perfectly.

The view of Kanchenjunga Mountain, the decor, the movie theatre, the smiling staff. We enjoyed playing Carroms with their staff in the activity room which was a bonus. We also enjoyed chatting on history of a celebrity connected to this property while drinking Beer in the Bar.

The original room (3004) had a sewer smell which a couple of staffs refused to acknowledge. Fortunately, one of them found the solution and blocked the drain and the smell stopped. Next morning they moved us to room 3001 which was in a great shape. This change was addressed by Anirban, the food and beverage Manager. He was very accommodating. There are of stairs to climb up or down to reach from point A to point B. Please consider ramps to help the senior citizens. There needs to be more signage for navigation across this beautiful property. The bakery items in breakfast buffet e.g. Croissants: Danishes were cold and located far from the toaster. Those tastes better when they are warm (Suggestion). The car supplier name is not Nirmala rather Chumki. Nirmala does not work in the travel company for a year now. Please update your information.