Sands Suites Resort & Spa

My husband and I had dinner every night at Sands Suites. We loved that the dinner buffet was themed every day. The team went above and beyond for my birthday and made it really special. We also enjoyed the live entertainment every night. Hats off to the staff who are so welcoming and warm.

I loved everything.

Everything was perfect. So many activities to do that were inclusive. Amazing buffet and just the friendliest staff! Thank you!

Nothing

Incredible stay at Sands! Had a small feel to it after staying at Lux Grande Gaube, which we loved. The restaurants were great and good options for half board. We did the Pink Peppercorn one night which offers a 3 course set menu for those doing half board, or à la carte. The beach and pool are stunning and we loved that we could do water sports/boat trips included. They got me a cake for my birthday which was so lovely. Also used the gym and spa which was basic but good. Room was comfy and nice, less modern than the Lux, but very nice. We did the 7 waterfalls hike which is half an hour drive. We also loved the bar which did food and drink to your sunbed and had a pool table. We didn’t want to leave!

Minor but the bed was pretty hard. We thought Flic en Flac might have a bit more going on but after a visit to the town, there’s not a lot.

Struttura bellissima, in posizione vicina alla famosissima Flic & Flac con particolare affaccio sulla baia di Tamarin e sulla più distante Le Morne. Ristorante con cucina buonissima e con scelta ampia e varia ogni giorno. Molte attività interessanti disponibili e offerte dalla struttura.

Il nostro bagno risultava infestato da scarafaggi e ha richiesto un continuo e incessante intervento dello staff. di pulizie (sempre molto disponibile) che tuttavia non riusciva mai del tutto a risolvere il problema e ad impedire il ritorno degli insetti. La struttura dopo varie richieste ci accontenta con lo spostamento in una nuova camera ancor più interessata dallo stesso problema. Situazione decisamente inaccettabile per il tipo e livello di resort. Non avendo praticamente dormito per 2 notti a causa dei numerosi interventi richiesti, al check-out chiediamo il rimborso di una notte o, quantomento, il saldo del conto della camera; richieste totalmente ignorate e compensate "a detta loro" con l'omaggio di un cappellino e una maglietta del loro store. Una bruttissima e inattesa caduta di stile in una struttura meravigliosa.