Communication was great, equipment was perfect, we've cooced all the time, and it was super easy. And the view! It worth it!

It's very close to the highway, you can hear every car...

The location was great, just outside of Funchal and within easy driving distance of beauty spots and walks. The view from the balcony was spectacular and the apartment was mostly well equipped and clean.

The apartment is very close to a motorway and the road sound was very loud, it ruined the experience of sitting on the balcony - I think guests should be warned of this in advance. Some of the decor in the apartment and the towels/blankets were poor quality and considering the price of the apartment I was expecting better.

The most amazing view of the NYE fireworks! The apartment is spacious, clean, with fully stocked kitchen (including microwave and dishwasher and washing machine). It’s ideal for a family.

Nothing. It was amazing. Even prior to arrival the staff was very responsive to answer questions to help us prepare for the trip.

The apartment has met our expectations to the fullest. We had an apartment on ground entrance level which direct view onto the sea and the harbour of Funchal. The apartment is well equipped with everything you need. There is no cleaning service or chanching of towels/bed sheets included (we booked 7 nights) but can be requested upon an additional charge. Checking in was super easy and communication before arrival has been smooth. Location is perfect as you are 15 minutes from the airport and around the same time from Funchal.

Very comfortable apartments with absolutely everything needed in them. Spotless clean. Beautiful amazing views. Friendly staff members.

It isn't in town and you have to drive everywhere from there. The spa and gym are quite costly. We couldn't use the bath in our flat because there was no plug.

Apartment was fantastic. Everything we needed for our stay. It’s a large apartment. The view is amazing. The location was perfect for us.

The WiFi doesn’t reach the master bedroom.

Highlight for me was the spectacular view of the bay and all of Funchal. Photos don’t do it justice. We loved eating out on the balcony and watching the sunrise and sunset. Also the kitchen facilities were top notch and everything you could need was provided. Great location too for Funchal and exploring the island by hire car. And added bonus we loved a few hours in the heated pool in the village forum.

Some of the furniture was a little tired, lamp shades stained, walls scuffed and generally the apartment deserved a bit of TLC and could I felt have been much cleaner. Poor quality towels and linen provided. No welcome drinks or even a bottle of water! We had a problem in both bedrooms and en-suite bathroom with ants - even in the beds which wasn’t great - and no solution offered when I reported it. We tried spray but they were persistent! Also we had a leaking toilet which we had to catch with a bucket for four days until the plumber could attend.

We had nice time in Balancal apartments. It is clean, cozy place with beautiful view to ocean and Funchal city. :)