Llegamos al hotel y nos dijeron que no había ninguna habitación a mi nombre. Vendieron mi habitación a otro grupo de personas. Además en la noche hay un señor que es el velador y que no entiende de cómo se debe llevar a cabo un proceso para verificar la reserva.

its an old house

no food

The location

When I arrived they had no idea I had a reservation, and they had a cheaper price offered at their establishment for the same room they gave me, when I asked to be refunded with the difference of price they refused.

I liked the rustic look I this hotel and friendly staff.

I didn’t like the shower & they did have enough outlets to charge your cellphone.

Location and neighborhood. Half mile walk to the cathedral. Nice looking building inside and out.

Spanish is the only language spoken here by staff. Recognizing I am the outsider therefore no matter what country one visits the visitor should be speaking the language of the land. However the reality it that with so many kids attending English classes in school one would think it would be fairly easy to find employees that have a minimal grasp of English to work the front desk (one person per shift) since this is the second language of Mexico. There were small issues brought on by this problem bit nothing of consequence. We enjoyed our stay

location

breakfast was toast and coffee.