Location, facilities, parking and cleanliness

Bed was a bit soft.

The apartment rated 10 on decor, size and location--very close to river, restaurants, and appearance.

The disappointment of this apartment resulted immediately when we arrived at address given. Arriving in evening just before dark resulted in not getting into apartment until after dark. Getting key to get into apartment was like a scavenger hunt--got taxi to apartment address and then had to walk over 100 meters to obtain key to parking lot (although manager knew we were not driving and would either walk from train or take taxi). Then instructions were to go back to apartment to retrieve apartment key inside gated parking facility. One reason we chose this apartment was that it was advertised as having washing machine.. After getting into apartment, discovered sign on washing machine said "broken--do not use" and was taped shut with duck tape. Refrigerator had a frost buildup and freezer was frosted over completely and door was ajar. In order to close freezer door, we had to defrost freezer manually and captured and dumped about 5 liters of water. It would have eventually melted with door ajar and caused damage to the floor. Being a career engineer and mechanically inclined my husband was able to resolve the refrigerator and freezer issues before it created severe damage. He also downloaded the refrigerator/freezer manual and sent in French and English to the apartment manager. We have rented apartments during our 13 years traveling to Europe and our experience has been that there are generally some things to get renter started in apartment that have been left as a courtesy by the owner or other renters; i.e, salt and pepper, coffee pods, tea bags, paper towels, dish cloth, hot pads, dish detergent etc. but the only thing in apartment for renter was 2 rolls of toilet paper. We did not expect it to be fully furnished but have never previously seen rental unit totally without anything except dishes, only few cooking pans, and flatware. There were no spoons to even stir pots if choose to cook--only serving spoons.

Loved the location. Apartment was spacious . The private parking spot was a bonus

Garage didn't open with number given so had to walk a few blocks to retrieve the garage key. A little confusing, but the directions were clear and we found it

Nice apartment, very clean and in a perfect location

It was a bit ricky to make the hot water to work properly. They only left very heavy covers for the bed and there were no bed sheets to sleep only with them.

Nicely equipped and great location

The automated check-in was not working and we had to wait 30 minutes for the owner to arrive. The owner was not friendly at all. It wasn’t even possible to leave the luggage for a day. Also the apartment didn’t have the basic stuff like washing machine detergent or cooking ingredients like oil and salt.

Location was perfect for restaurants and exploring a bustling, historic and beautiful part of town.

Making up the sofa bed for our little boy was somewhat complex and irritating after a long trip. There were stern warning notices everywhere telling us what not to do, which took away the magic somewhat. On the other hand, we had had to contact the owner to get the wifi Instructions. On the second morning the hot water cut out and the (apparently new) boiler was difficult to figure out. Having said All that, the owner Antoine seemed to be a pleasant and helpful host.

The location was fantastic - close to the river, the shops, the restaurants and many of Toulouse landmarks. The apartment was modern, spacious, comfortable and well appointed. We were able to park our car inside the private secured courtyard. The host was friendly and helpful and the recommendation to go to the Brasserie des Beaux Arts for a meal an excellent one😊 Would definitely be very happy to stay there again the next time we come to Toulouse.

Good location, clean, soacious and bright apartment

Bed was very soft and uncomfortable. Noisy permanent extractor fan ;in the bathroom - we understand owner doesnt want damp in the bathroom but some sort of timer would have made it less disturbing through the night.