Hotel Dainzu

Hot water for showering was a bonus. Room was very clean.

The room we booked according to Booking.com’s website was supposed to have an a/c and a balcony. However when we checked in at the front desk the representative told us Booking is not showing (updating) the correct info on their website. We eventually got a smaller room with a/c but no balcony. I blame Booking.com on this mixup and not the hotel. Booking please do the right thing and update the info regarding this hotel.

great location, clean

Very good location, clean, good wifi, safe free parking available next to the hotel. We also left some stuff there and staff kindly retrieved it.

Good Location, historic centre of Oaxaca, next door to Textile museum, walking distance of Zocalo, museums, restaurants, market,etc. Staff did their best to accommodate our needs. Stored our luggage for the day before we left. Tried to help give instructions. A lovely interior, through main entrance of hotel, quiet garden patio, often dark.

I would not rate comfort 8.6!!! facilities 8.1!! staff 9.1!!! Given the location of main floor room, noisy feeling unsafe, small bathroom with no surface space at all. After much correspondence with Hotel Dainzu staff before we arrived, they offered us and we accepted 2 rooms together on the second floor. This was not honoured upon arrival. We were told rooms unavailable. A big disappointment, The first assigned room-was on The second floor-thankful staff carried luggage upstairs, very hard mattress, no extra blanket given when requested. The second assigned room, was the disappointment, because it was on first floor, room 107-do not recommend. Staying as a single older person did not feel safe. The small room was located right inside the doors of the lobby, close to the street, as people-guests, staff walked by room heard movement & voices-staff early morning hours, evening radio from lobby, short inside curtain covered the window facing courtyard,no extra security locks on door-ie dead bolt, chain across door given closeness to lobby. It was frustrating for us that we unfortunately didn’t speak enough Spanish & grateful a little English was spoken by Staff. But we had great difficulty explaining our disappointment about the rooms. A staff was able to access my previous correspondence on their computer as I stood at the counter. Apologies were given. Nothing could be done.