Fantastisches Apartment mitten in Kreins. Super schön eingerichtet. Tolle Küche und Bad mit separater Toilette. Fahrräder standen trocken in einer Garage im Hof.

Es gab Nix auszusetzen

Clean, well stocked, good size, very friendly and helpful staff.

Spacious apartment. Nicely equipped kitchen. Central location. Didn't hear noise from the street. Big and modern shower,

I heard my neighbors talking and laughing through the bedroom wall at night. The bedroom didn't have an airconditioner so we had to use the one in the living room on max power while leaving bedroom door open. I didn't find a broom and a cloth for cleaning. Glass doors in the bathroom were not ideal for toddlers.

The apartment is very well situated for access from the train station and to wander around the town. Also to visit neighbouring towns and bike along the Wachau Valley which we enjoyed doing. The apartment is well positioned in a small square and with immediate access to restaurants and bars. The apartment was large and comfortable. There are some quaint streets and the Hofbrauam Steinertor restaurant is very good if you want a typical Austrian meal and good beer. Some nice touches in the room such as coffee machine, toiletries, air conditioning.

The apartment could be very good however the communication process with Smile apartments and the check in process was poor. We had numerous requests to pay outstanding invoices in the weeks leading up to our reservation even though it clearly stated on Booking.com that payment was on arrival. When advising Smile apartments of this, they just ignored our messsages (both written and by telephone) and kept sending demands - we were a little worried that we wouldn't actually have any accommodation on arrival. The key codes we were provided with didn't work and we had to ring someone to assist as there was on one in the office even though it was supposed to be open. The room needed some redecoration as the walls were very dirty and battered and skirting boards were not fixed on properly.

The property was clean, spacious, and bikes had storage

First, they couldn’t find our booking, which was weird. They upgraded us at no cost, but days and even months after, they attest that we never paid them. Very poor coordination of bookings and payment records. They shouldn’t put their customers through this. Now I have to resurrect my credit card records to prove that I paid them almost a year since I booked the trip. Despite the upgrade and the nice room, they won’t see us again.

Perfect location in the city center nearby the train station. Nice and equipped appartment.

The online check in system failed to send the access infornation, so i was unable to get the door code to get in. Then it took quite long time to reach the contact person (and that feels really inconvenient when travelling with kids in hot summer). Missing wifi access data could be bypassed through the router settings).

Absolutely everything! From the location, interior, hygiene... We loved it!

There was nothing to dislike!

I think the endless checking in requests are insane. I must have got 20 e-mails.