Regenta Arie Lagoon Negombo

Lovely hotel with very spacious grounds. Room was a great size but a bit run down. Staff lovely but not overly helpful when asking about the area or a map or what to go and see nearby. Pool is great as is the swim up bar although again needs some TLC. Breakfast was a great variety to choose from. Cute verandah and courtyard for our room.

Water dripping on floor from aircon and some of the lights didnt work as well as the power points in the room. Bathroom floor very slippery when wet. Would have been great if staff had a map of area or even a suggestion of where to go nearby.

Lovely quiet stay here the night before travelling home. Good location for transfer to the airport, not sure what is available to do around the hotel as we stayed in the hotel. Staff were great, food great, loved the swimming pool and even used the gym.

Pool and pool bar were fabulous. Staff were friendly. Our room was amazing, spacious and comfortable.

The hotel was a long way from the town and shops, thou this was our fault due to lack of research. Breakfast was ok but not amazing.

The room was lovely, bed very comfortable and small terrace equipped with 2 chairs and table was nice. Well maintained grounds and property. Reception staff were fabulous and the welcome was great.

After a fraught journey we went straight to the restaurant for an early lunch and coffee. The service was not good and the food really disappointing. It felt very disorganised. We could not charge our food to the room and waited 20 minutes to pay. The waiter came to our room for the cash payment, charged us the wrong amount then came back for the balance. Left me feeling distrusted and this felt quite disorganised and unprofessional. The fridge/mini-bar in the room was locked and we had to wait a few hours for a staff member to unlock it. The offering of coffee in the room was sparse and we had to request more.