Ona Beverly Hills Heights

L’esterno , la piscina , le camere con bagno

L arredamento delle camere un po datato e alcuni arredi un po’ scheggiati e rovinati

Abbiamo soggiornato una settimana, ci siamo trovati benissimo; l’appartamento è spazioso, con balcone abitabile che affaccia sulla piscina al centro dell’hotel. I servizi e il personale ottimi, si sono assicurati durante tutto il soggiorno che tutto andasse bene rendendosi disponibili. Ringraziamo Annalisa la receptionist con cui ci siamo interfacciati maggiormente

Niente

Lo staff molto disponibile e accogliente, è stato pronto per ogni richiesta

Le camere sono state pulite una sola volta e neanche completamente. Per andare a mangiare bisogna fare un po di strada. Ma la cosa che più non mi è piaciuta è la doccia con tendina.

Food was cold and feeding time was like a zoo.No proper organisation whatsoever. 7 night stay we ate out 4 of the nights having paid for dinner each evening. The worst we have ever eaten. Breakfast was plentiful but every morning it was freezing . Dinner was dreadful wanted to give tap water for drinking. I emailed reception on this and in fairness Belen addressed it immediately but it was only for 1 night they then wanted to charge for drinking water.The waiter with the glasses who looked like the manager was quite rude whhen i told him our water was included. Our room was lovely in fairness we had a balcony inside and outside. No lifts in the hotel. No adequate air conditioning working. Area is all up hill and walking would be 20 mins from local shops ect. They do have a shuttle bus on the hour until 6 pm every day. El Paso restaurant across from the hotel was lovely very friendly and food was gorgeous. My recommendation would be keep your money for food eat elsewhere. Girls on checking in were also lovely. Staff in general work realy hard its a pity the hotel is not managed more professionally. Big shout out to the life guard hes a credit to your hotel he helped everyone on arrival and very informative. Unfortunately we will not return to this hotel again.