Todo

Nada

Hotel com boa estrutura, instalações novas, modernas e confortáveis. Quarto com boa cama, bom banho e roupas de cama e banho de boa qualidade. Café de manhã farto e diversificado. Restaurante com comida boa e preço justo. O hotel fica muito próximo ao aeroporto e a cortesia do transfer é um diferencial positivo.

Nada que mereça o registro.

Las instalaciones y la amabilidad del personal

Habitacion muy amplia y limpia. Desayuno muy completo y personal muy amable. Ademas cuentan con estacionamiento gratuito.

Que el desayuno no esté incluído en el alojamiento.

excellent staff with timely airport transfer. besides they provided room upgrade for my stay. breakfast start time is nice so that i can finish and catch my flight

Muy cerca del alojamiento, hubo traslado hacia el hotel, se tardó algo la coordinacion pero funcionó, muy buen desayuno.

las habitaciones para 4 personas tenian el mismo tamaña que las que eran para 2, y a un costo bastante mas alto

The location was excellent & hotel provided free airport transport both the ways. Rooms were very clean & comfortable. Restaurant was good but bit pricey.

Excelente la habitación, la comodidad y el desayuno buffet tenía muchas variedades.

La chambre était très bien, grande et confortable !

2 choses : - une surtaxe abusive lors de paiement par carte de débit, première fois que je vois ça au Chili - un bruit de tuyauterie chambre 216 qui nous a réveillé et dérangé pendant la nuit.. Un bruit ressemblant à un tac tac tac incessant, probablement au niveau de la clim

El buen servicio del personal, la limpieza, que prestaron servicio de transfer gratuito y le orden de las piezas.

Que no tenían hervidor en la habitaciones, solo una cafetera que no permitía preparar un té.

A large, nice and quiet kingbed room. I had a good sleep to make up to the tired overnight flight. Really love the courtesy pick-up and drop-off service, saving me efforts to get around. The location is good with such a courtesy service. A great place for good rest during any long flight transition.

The communication with the hotel went through smoothly. They address all our questions and concerns promptly.

Everything was great and as expected.

Efficient shuttle from airport. Very good food in restaurant.

Immediate environs of hotel is not conducive to walking.

Sus instalaciones y cercanía al aeropuerto

El personal de recepción, poco amable y atento

The hotel is closely located near the airport. Rooms are clean too.

The blonde receptionist was being so rude to us. We booked the free airport shuttle for 3:30am and we inevitably were expecting the shuttle to arrive on time. No one would like to miss one’s flight at all and this hotel’s only advantage. Therefore, I asked that receptionist why the shuttle still hasn’t not arrived at 3:35am and she promised me the shuttle would arrive at 3:45am. At 3:35am, the shuttle still hasn’t arrived so I asked her about it again. She acted as if this was not her business and even said I was not a human and told me furiously not to put pressure on her and the driver. (If I could not put pressure on them, then I would be the pressurised one who was going to miss the flight). Her attitude was extremely bad and really should not work in hospitality and hotel that require customer services.

The tall ceilings and massive rooms. We stayed in a bedroom for 3 and there was plenty of space for all of us. The staff is friendly and helpful. The food at the restaurant was great too, with many vegetarian options. They offer complimentary airport transfer that got us from and to the airport in less than 15 min.

The sofa bed was not very comfortable and they didn't have plant-based milk options for breakfast. That's it. The rest was great.

Habitaciones muy amplias

Limpieza excelente y el tamaño tanto de la habitación como del baño son muy espaciosas

Free transfer from/to airport, language storage

Waiting our dishes in restaurant more than 1 hour!!!

Location

Front desk staff is horrible, unsmiling, unfriendly and very unhelpful. If you ask them three questions, you get six different answers. They are clearly just killing time to get through the day.

Camas cómodas

El desayuno sobrevalorado, 16.000 por persona, me parece excesivo, aun cuando es buffet. No lo vale. No me gustó que al plantear mi problema en recepción (persona que intentó ingresar a nuestra habitación a golpes, al intentar pasar su tarjeta la cual obviamente no funcionaba) diesen como respuesta que no es su responsabilidad.

Gute Lage zum Flughafen mit eigenem Shuttle Service. Es sind große Zimmer mit viel Platz.

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El transporte y comodidad de la habitación

El recepcionista muy poco hospitalario, al momento del check in era evidente su poca paciencia en la atención del público, sin mencionar su toque de sarcasmo de sus comentarios. En la mañana llamó a la habitación apurándonos para bajar al transporte y aún estábamos bien en la hora y a la hora de bajar, ni siquiera tuvo cortesía de saludar. Me había quedado antes en el hotel y no había tenido este tipo de trato.

O hotel é muito melhor do que eu pensei e ainda ofereceu transfer gratuito do e para o aeroporto. Próximo do aeroporto, grande, lindo, limpo, confortável. Staff super educado e atencioso. Chegamos tarde e conseguimos pedir comida no quarto.

Tudo isso tem um custo alto. O valor da estadia e da comida (restaurante ou café da manhã - incluso ou não) é caro.

A limpeza dos quartos. O conforto da cama! Os travesseiros! A ducha! O transfer foi bem no horário que solicitamos. Não tomamos café pela hora.

Não temos do que reclamar.

Great shuttle service that runs frequently, room was as expect and a nice lay over hotel

Dinner felt a little over priced

La habitación

-Close to airport -Slightly cheaper than similar options -Clean room

-Shuttle service for our pickup was delayed 20 minutes when we arrived at the airport. We were told beforehand that we had to wait 45 minutes after the arrival, so 20 plus was a lot (it was 01:00am, we had to be back at the airport at 07:00am, so for a 1 night stay, with so little to sleep....20min at 01:00am was a lot)

Impecable. Perfecto para hacer parada con vuelos tarde o temprano.

Nada.

La ubicación

Si bien el traslado es de cortesía, el concretar el traslado desde el aeropuerto al hotel fue más complejo de lo esperado. Se me asignó traslado 22:30 con indicaciones de punto de encuentro e indicación de que sólo esperaría 5 minutos. Apareció a las 22:50 y no se me notificó de retraso alguno, estando comunicados por wsp. Con un niño y tarde en la noche sin saber si llegará o no el traslado, no es menor. Recomiendo trasladarse por sus medios en casos similares. El traslado hotel aeropuerto sin inconvenientes.