JOALI Maldives

After our holiday in the Maldives was coming to an end, we decided to stop by Joali Maldives for one night on our way home, just to check out this magical place we had heard so much about. Where do I even begin… From the moment we arrived, we were warmly welcomed and introduced to the island by our amazing Jadugar, Raai. He made the orientation engaging and inspiring, and throughout our stay ensured everything felt effortless — always anticipating our needs and making things happen before we even had to ask. We were then taken to our water villa, which was spacious, very private, and cosy. A special thank you to Nawaf, the Rooms Division Manager, for making sure everything related to our villa and comfort was perfectly arranged, including our special requests. Very quickly we realised one night would not be enough, and we extended our stay for four more days. During our stay, we were invited to sunset cocktails with the management — one of the highlights. We met General Manager Shifaz, his Assistant Adam, as well as Nawaz and Anas. We kept seeing them throughout our stay, always attentive and making sure everything was perfect. Many other team members also contributed greatly, even if we didn’t catch all the names. The culinary experience was outstanding. Under the management of Alito, all four restaurants delivered at a high level. The variety and quality were impressive, and Baka was always nearby with great recommendations — thank you again for the special cocktails that you kindly offered to us. We also really enjoyed the dishes prepared by Sous Chef Gamze, especially the shashlik — so tasty that we even asked for the recipe. Sommelier James was excellent — knowledgeable and attentive. Overall, the experience felt warm, personal, and almost family-like. We would wholeheartedly recommend this magical place and will surely come back. See you soon, Joali family! Until then, Maria

Honestly, we didn't encounter anything we didn't like. Everything was thoughtfully arranged and exceeded our expectations. We are very thankful !

Had better coral reefs than one’s we had previously stayed .

‘Should have used “ JOALI ‘s own seaplane instead of being chartered with commercial sea plane ( I.e trans Maldivian Air)

All the furniture and interior are very elegant, stylish and modern. We love the arts located throughout the property.

Can’t think of anything

Interior design. Cleanness & Comfort.

A few days ago I read a sentence: "Elegance is in the manners and in the way you deal with people, not in a Riedel glass or Frette luxury linens". It is EXACTLY how I would describe Joali Maldives! The whole resort is absolutely awesome! It is clean, luxurious and comfortable! BUT the service and competencies of some of the personnel is below any acceptable standard! I guess this is what happens when someone with lots of money but no experience in a hotel industry decide to open a hotel. I will mention about 3 problematic points: 1) booking process and the quality of the Reservation Team service, 2) Jadugar (butler) service and 3) cutting our stay short. 1) The booking process was just a nightmare! I made reservation via booking.com, providing all necessary information, including credit card information. Meanwhile the Joali Reservation Team was calling me for 3 weeks almost every night, IN THE MIDDLE OF THE NIGHT to get the credit card information (it is a 13-hour difference between Maldives and West Cost USA). When I sent them an email saying that they were calling me in the middle of the night, they ignored their misconduct completely and answered: "we will let our Butler Team know, that you prefer email contact". REALLY?! Do you, Joali people think bothering a customer in the middle of the night for 3 weeks is just a matter of contact preferences?! I don't have any contact preferences. Phone is as fine as email! But don't call me almost every night, IN THE MIDDLE OF THE NIGHT! 2. At the arrival, Joali automatically assigns a "Jadugar” (“butler") for you, and in our case, interacting with our “Jadugar” ruined the whole stay. He was so fake, insincere and pretended that it felt really weird and uncomfortable to talk to him! 3. The hotel cut our stay short! Prior to our arrival, Joali confirmed a departure time abound 2:00 PM.