Apartment was spacious & well set out. Resort & pool facilities were great.

No complaints. Wifi was down for the day but property manager acted as quickly as possible to rectify technical issue.

The rooms were quite big and had great access to the pool.

As a private guest, you don't really have access to reception or hotel facilities like breakfast.

Facilities at Sea Temple were excellent. Restaurant at Sea Temple was amazing

Room was right next to the shallow end of the pool next to bar facilities, so at times being school holidays a lot of noise but that’s to be expected. Wi-Fi wasn’t the best, however was rarely required.

The pool at the resort is lovely

Musty smell in room, very dated, not luxury at all, coffee machine didn’t work, t.v location not great for watching in bed, not swim out to the pool as thought, expensive for what is was, will not boo again

we used the day spa and had dinner at the restaurant, food, service everything was 5 star. beautiful gardens, pools and atmosphere.

nothing

Cleanliness, reliability of booking, couch was very broken.

This place is incredible. It could not have been more perfect for our family stay: room for all of us, full cooking facilities, easy pool access, views, and a rooftop to relax on in privacy. Highly recommend staying here and we will most definitely be back.

The only thing was that the stairs up to the rooftop need some serious maintenance.

The Apartment was in the perfect position and was clean. It had everything we needed to make it a comfortable stay. We will definitely recommend and love to stay again one day.

Beachside location. Centre of Port Douglas a 5 minute drive away. Pool access directly from apartment was a delight.

The apartment was situated in the Pullman Sea Temple Resort - great access to facilities provided by the Pullman. Apartment was clean (minus some spider webs and ants all over kitchen bench).

Owner of apartment was rude when telephoned about misleading information - images on ad falsely reflected what the room would be like. Had images of a shower and en-suite - however, this is incorrect. No shower (Other than over bath which had a pathetic pressure). Upstairs jacuzzi was unusable once it was dark (No Lights). Requested the second room have 1 king instead of 2 singles (Owner missed my email apparently). Owner advised she would offer only 50% refund even if we left upon arrival. She told me that my family were unwanted in her husbands apartment and to leave. Told me to take the matter up with Booking.com. It wasn't until I complained with booking.com where she offered up her connecting studio which had a double bed and shower. This was offered to me on the first night, to check in for night 2. They then called me on the second day to say she looked at the system wrong and it would be another night without a shower (Day 3) (one of my family members were unable to get into the bath/shower combo). Owner continued to tell us how pleased they were that they were able to upgrade us when the fact is that the AD was misleading and it wasn't an upgrade at all. We were happy to leave! All in all, day 3 was better but we wished the owner would give us a refund and let us leave on day 1, rather than continuing with lies and issues for another few days.

Amazing pool and wonderful facilities, spent hours in the different zones

It’s not actually linked with the hotel, so you pay big dollars for breakfast etc but that wasn’t a huge problem.

Great variety of breakfast foods, beautiful pool, friendly staff, shuttle to Port Douglas

Navigating around the complex difficult, bit of a maze trying to find family members rooms. QR code map supplied was blurry (no paper maps available)

our swim out apartment as amazing

The 3 bedroom penthouse was great, rooftop bbq was used a lot and the location overlooking the pool was awesome

nothing

Good

Nothing!

Great location within the Pullman Resort, the apartment was beautiful and clean, with comfortable beds and a well equipped kitchen. The access to the lagoon pool was easy, and the apartment’s extra outdoor roof space was awesome. The beach was also at walking distance. Overall great value for money, I highly recommend this place.

From the listing, it looked like we had an assigned parking lot, however it was not the case and had to find an available one. It was not an issue as it was low season, but I can immagine it might be when the resort gets busy.

The lagoon access was what drew us to the accommodation. The laundry and kitchen amenities were appreciated as well.

The floors were not clean on arrival. The televisions are placed too close together it is nearly impossible to use one without the other turning on. The restaurant did not have an appealing menu.