We stayed here almost a week so really got to know the place. Goods and bads....see below! The breakfast was okay. The hotel restaurant is open until 22:00 almost every day and the food is pretty good. There was housekeeping every day, sheets and towels replaced liberally. Elevator to all floors. A pretty garden outside. Parking space could be a bit limited and quirky to fit your car, but it was fine in the end with no damage from other cars. they lock the gates around midnight which is a plus. Shower was ok but seems like they installed a water saving thing so the amount of water was too small.

This hotel is NOT pet friendly. Sure, they selected "pets allowed", but only AFTER you book AND PAY, do you get a message saying there is a weight limit of 10 kg for dogs. And so, after they already have your money because you have to pay in advance, the hotel staff treat you like you've done something wrong EVEN THOUGH you add that you're bringing your dog in the special requests box. It's almost like the staff doesn't talk to one another and they expect you to explain yourself at every encounter. Not only that, but a member of staff jumped dramatically every time they saw our dog. Our dog was not doing anything, just WALKING. It's really childish behaviour. The breakfast ends at 10:00 and we were always sitting there after that, because we don't mind that they remove the buffet while we're still there. Instead, we got snarky comments about the time. The breakfast juice options were fake, cheap juice with a lot of stuff added. One day, we got a call after breakfast to say we should leave so the room could be cleaned, at around 11:30! We didn't even know there was a time limit to leave your room so it can be cleaned, but maybe just don't clean the rooms of the guests who are still in their rooms and miss housekeeping time INSTEAD OF BOTHERING THEM? Staying at this hotel is like staying at your mom's place, and your mom is an overbearing, micromanaging, controlling person. We felt managed, spied upon and bothered every day. They are trying to give you a 5-star experience (even though they are 3-starred?), but doing so requires a level of control that fails guests. Last but not least: they lock the hotel door during the night (after midnight). I get there might be security issues, but we had the dog and had to take her outside to pee late, and one day the door was locked so we couldn't get out and the night porter was not there. We had to wait for them, but what happens in case of fire?

Location to family and Rome. Staff were exceptional especially the reception staff who went out of their way to help us where ever possible. A special thank to Sarah who was very helpful. We ate in the restaurant one evening and the food was very good.

Breakfast was of continental style with no option for a cooked breakfast. Parking was available but there was an issue in the evenings when we returned as the Hotel Restaurant is very popular and their guests used up the parking available. It would be useful if the Hotel would considered allocating parking to hotel guests so this is not an issue. Coffee and/or Tea making facilities in the room would have been nice as it was not always convenient to go to reception to order and then having to sit outside in the heat. May we suggest that one of the reception rooms be converted into a lounge sitting area as hotel guests are not premitted to sit at reception.

The breakfast was awful. Nothing fresh, just 'food products' covered in cellophane. It's coffee and a croissant and you can have fruit but the bowel contained rotten fruit, so ...no

The waiting staff were so unfriendly. Someone might have warned me that if I opened the window I'd be savaged by mosquitos , but no one cared or bothered

Attractive historic property.

Can’t think of anything!

I absolutely had an amazing stay! Special thanks to Sarah, Mara, Gada, Giorgia, Giorgio and both Stefano's for being so very welcoming. You truly made me feel part of the Verdeborgo family!

Italy as it is...Everything was just perfect :)

Nothing

The friendliness and helpfulness of the staff. And the lovely garden in which we could eat breakfast and dinner.

Nothing. It was a wonderful stay.

nice staff, cozy room.

I traveled with my parents, we are 3 mature adults :) and we were super happy with the size of the room and the comfy beds. Everything exceeded our expectations: warm welcome, nice garden with a restaurant and the view from the room. I think price was fair for the room we got (204) with 1 double bed and a big sofa (double too) with a nice mattress. The receptionist provided us with all the needed information and she was smiley which is always nice to have :) We will definitely come back as we travel often to Grottaferrata and I wish to try the breakfast and the restaurant.

- There were different wifi for the Hotel but signal was low from the room. I did not ask which one I should use as I decided to watch some tv and relax so maybe it was my fault. - There were some mosquitoes in the room despite the November month but the room was equipped with a repellent so everything was ok. Thanks to that!

While the breakfast was nice, it was definitely of the light variety. Location was great! Exactly where I needed to be.

I honestly don't have any complaints at all. The staff was fabulous, the service was excellent! I had so many questions and they were happy to answer everything fully.

The outside of the building is beautiful

The location was not great - right by a very noisy street and without any options to get around without a car. The garden would have been nice if there was anywhere to sit - now it is just filled with tables from the restaurant. The room was not very clean and the facilities dated. Very overpriced, there are better places for the same money around.

My husband I really enjoy the homy feeling of this hotel. Sara and Stefano are the sweetest hotel staffs we have ever encountered.

We absolutely enjoyed our stay in Grottaferrata. The owner and the Sarah at the reception where super friendly and always happy to help. The villa was beautiful. We were perfectly happy.

Great hotel. Loved it. Gorgeous gardens, delicious food and friendly staff. Go there!

Nothing!