The rooms were spacious and very clean. A/c was excellent and rooms had easy to use safe boxes. The location was a couple of blocks from the main square and the staff were all exceptionally friendly and helpful.

Nothing

location. friendly staff. excellent breakfast.

no issues

The locación and the environment the breackfast was just ok

Everything was ok

The location was perfect.

Extremely unhelpful staff other than the one guy who helped us with the luggage, the first receptionist we spoke to (unfortunately didn't get anyone's names as they had left) and the server at the hotel bar. The heater was on, and it was blazing hot outside. We could not get get the AC to work, and the staff couldn't either. Horrible nights, with the windows open and people partying loudly so we could not sleep at all. Also, someone took $200 cash from the room. We didn't mention this to the staff because we had no proof other than the missing money, and honestly we knew better than to leave it in the room, but we were so tired that it slipped our minds to check until it was too late. You'd think that it would be okay at a 4* hotel, but realized that this was more like a 2* hotel. If you do end up booking here, beware!

Really pleasantly surprised by this hotel. I preferred it in person vs the photos. The room they gave me looked onto a little courtyard. It was spacious and bright. The staff were all very friendly. Location was super central and close to everything (be it city center or walking to San Bernardino. Only point to note, neither here nor there but for the day the rooms get updated - might be good to add a USB port or two to the rooms for charging electronics. I was only carrying one travel adapter (my own fault really) which mean that most days I had to choose between having my phone charged or having my camera charged.

Breakfast was limited in options, especially as a vegan.

Great staff, very helpful, delicious breakfasts

The gym could be a bit better equipped

The hotel is ia beautiful building, breakfast was great the staff was very friendly

Nothing

lovely location, clean and bright. Spacious room. Buffet breakfast.

we were located on the second floor above the Breakfast area, pretty noisy from 6:30am