Midtown Hotel & Suites

Great location; delicious breakfasts, room with a great view and a lovely balcony. Friendly helpful staff- they helped me with photocopying and even with two screws to repair my sandals; they got me another airport taxi when I discovered I had booked mine to take me to the airport the following Sunday by mistake; they let me sit around all day on my laptop when I had to vacate my room at noon but my flight home was not till 12 hours later; they advised me on good takeaways... They could not have been more helpful.

There was confusion when I arrived; I said I had already paid on Booking.com, they declared they I had not, that my Booking.com arrangement was advisory only... I finally found the evidence by presenting them with screengrabs from my bank statement.

Location, staff was decent, breakfast was good

Hot water takes too long to get in the shower

I had a great high floor room, with sea view, balcony and all facilities needed inside of the room. The room was very cosy and comfortable, very comfortable bed, arm chair and functional office. I extended my stay because i felt so good and enjoyed my time in the room and generally in the neighbourhood - basically in the heart of Hamra. It is very close to Corniche and i spend a great time there. The breakfast was great and the staff members were helpful, friendly but not pushy or too intense as sometime can happen. I will return with pleasure anytime!

I cannot mention anything!

Location, breakfast and room was okay.

The easiest thing in the world is to "smile" a little. A couple of unprofessional desk guys were unbelievably rude; none of them showed a tiny bit of politeness or courtesy. Guests come from all around the world, a lot of them come without any knowledge about the city, and we were a couple of those kinds. Every time I went to ask a question about the city, they seemed very disturbed and barely answered, so we missed the number one attraction. On the check-in night, the night guard checked us in, as it was a really late check-in, and the lady who checked us out was excellent.