The property is charming

Nothing

Is good except should have some bread or cake can choose, for a break of coffee,

Only the hot spring smells

Bed

Hot Spring Pool in room

It was clean.

The safe didn't work. And the replacement safe also didn't work. The shower wasn't safe because the floor was not even. The room was intended for Japanese style but with mattresses and very low furniture in the room. No chair or table to set up a computer. Everything was very low in the room. Bathroom was very small and very little countertop to be used..the breakfast food was exactly the same for two days in a row

The location was good and the staff was allright

The room was by far not as shown in the pictures, everything was old and dirty. The bathroom was very dirty, but the worst was the bedsheets, some pillows had so incredibly bad smell that i couldn’t sleep, thanx god i found one that was allright. The floor had stains, the sofa had a huge rip, overall a big disappointment, i would never stay there if i would have known before. The breakfast was very poor quality They would charge 800 for each hour of longer stay, which seems to me a ridiculous amount, just wanted to stay a bit longer to finish packing chilled, but that’s insane

breakfast was acceptable. located in front of the mountain, which is tranquil. onset had middle temperature pool which is a plus. a cafe in the lobby is a nice add on with outdoor garden with seating.

the manager on duty is not very friendly, luckily all other staff are helpful onsen bathing facilities is old and lacking, like like soup and shampoo at the seated bathing area, which is a given for any Japanese onsen, even those from value hotels. Minimum efforts will increase their level to their Japanese counterpart, but this may seems to be unnecessary from their management point of view.

location is good.

There is no chair in the garden, no chair in the room. the box keep refrigerater is very dirty. No screen in the bathtub window, outside small animal may fly in.

The esthetics of the hotel were appealing. the pool and the indoor hot spring was nice too.

The hotel needs renovations. the pictures displayed on their site doesn’t match what the place looks like. the blinds in our room were dirty, the design is outdated and the room had an unbearable smell. also, the hot spring pipe needs to be cleaned or changed