Hotel Asia Center of Japan

Struttura moderna e curata, svariati servizi gratuiti, area fumatori e colazione offerta, il tutto corredato dalla impeccabile accoglienza giappponese. Alla reception si sono anche premurati di spedire il mio bagaglio nonostante l'indirizzo non fosse disponibile all'agenzia di trasporti telefonando direttamente al mio hotel successivo!

Per gli standard italiani camera un po' piccola ma non è stato un grosso problema.

Offers a good breakfast Reasonably close to Aoyama Itchome station

Located in a quieter area of Akasaka not many restaurants or bars If walking from the south it’s up a steep hill Fair walk to good part of Roppongi

Good location, near to metro, and walkable to Roppongi, Aoyama. Choice of daily housekeeping or green option to save environmental and breakfast buffet very good selection of Japanese and fusion western foods.

Air con was very good, but a little too noisy. And the BBC channel, the audio switch to turn off the Japanese dub didnt work.

• The hotel provides free water in the lobby, which is a nice gesture for guests.

• Cleanliness: The carpet was old, and the bathtub tiles had blackened grout in places. • Lobby display: The guest nationality screen in the lobby did not include my country, even though I was a paying guest. • Key card fee: The hotel charged 1,500 yen for a lost key card without giving prior information at check-in. The only mention was in small print on the key brochure, which was never explained to us. • Payment issues: When I tried to pay the 1,500 yen in coins, the front desk refused to accept it. After asking for a manager, instead of being assisted, another staff member came, and the manager request was ignored. Staff then switched from English to Japanese during the discussion, seemingly to exclude me from understanding. • Invoice not provided: I did not receive any invoice for my stay. The lost card fee was not entered into the system properly, so no official receipt was given either. • Breakfast: The breakfast was poor quality and not worth the money. The juice was so diluted that only the color remained, while the taste was almost nonexistent. • Safety concerns: The hotel entrance floor becomes extremely slippery in the rain, posing a risk of falling. • Customer treatment: I arrived in Japan with excitement, but left disappointed. Being charged almost 10 USD for a plastic card worth only a few cents felt unreasonable and unfair.