Universal Hotel Romantica

Very friendly front desk staff!

Accoglienza top in particolare alla reception Bruno è stato davvero super gentile e esaustivo! Camere bellissime vista bellissima spiaggia superlativa veramente situazione singolare e top! Colazione ottima!

Unica pecca il parcheggio!

colazione eccellente, ottima anche la possibilità del bagno con la doccia di cortesia da poter utilizzare dopo il check-out

The facilities were lovely, so was the day staff.

The area gets a lot of mosquitoes in the evening, which we weren't aware of or warned about by reception. We must've left the door open in the evening and our room filled with mosquitoes and we got bitten all over. When we realized we went downstairs to get some bug spray but then we had to leave the room due to the smell and couldn't get to bed until 1 am and we had to sleep with the strong smell. Mostly this was an unhappy accident, although a warning about the bugs for people new to the island would have been nice. However, the night concierge was extremely rude to my boyfriend, when he came down to ask for help, and barked at him that they wouldn't change our room because there was no availability. Never got an apology from anyone on the night staff or morning staff until we had a chat with the manager.