接待人員讓人感到溫暖 房間榻榻米讓我們很喜歡 溫泉水更是讓人放鬆身心

The staff is great. The territory is quite big and the outside pool and hot springs are very nice. There’s a lot of entertainment for kids, since we don’t have ones it was quite a waste. We did enjoy the performance in the evening though

The food in the buffet was average. The room and the hotel itself looks quite old. If this hotel was cheaper, then it would be quite fair (like Taitung 老爺 for example), I honestly didn’t quite understand what for is such a price.

Came here for baby moon, definitely worth it. All staffs are super friendly, welcoming. Hotel facilities are superb. I strongly recommend the massage for Prego ladies.

Toilets on the ground floor can be a bit too small for a big belly Prego lady to walk in.

The hotel has a wide range of facilities for family- we liked the outdoor pool and the herbal spa. The fish foot bath was a highlight for the kids. The dinner and breakfast were good with lots of variety of food. The tatami family room was very special Japanese style which I liked. Of course the heated toilet seat was much appreciated.

The summer time was simply too hot for us to stay outdoors- the pool water was warm like bath water so we couldn’t stay too long. The hotel is more suitable for winter season I believe. The dinner didnt offer much vegetarian food in European style, except salad.

The staff went above and beyond what was expected. Both the breakfast and dinner buffets were exceptional. The Japanese room was calming and the balcony allowed myself and my partner to unwind having a drink together. The out door spa was another highlight, the different pools were varied and the fish were a great bonus. Overall- from when we arrived until we left - I would like to reiterate how exceptional the staff were at every possible opportunity.

clean, friendly staff, welcoming and warm, great food, great events to join

Staff was nice n helpful.

Food court can be better.

Poor dish type always overcook and without 5 stars hotel taste.

The hotel facility will be crowded after travel group check in and children noise came from next door.