The wonderful breakfast exceeded our expectations but also the beautiful view in the morning from the lovely terrace.

The Wi-Fi did not exist. Or it felt that way being that it. Did not work the entire stay.

impecable

Dining Facility was great

Size of the room

Fabulous hotel. Great for all ages. Great service. María José was particularly welcoming and kind.

breakfast is fantastic, and all the staff at the restaurant, headed by Rodrigez, food is outstanding, clean, customer-oriented, everyone is very helpful, front desk as well, Andy was outstanding, really a pleasure to visit

the pool can be bigger, but that is not a big problem

This is a large hotel with all of the services you would expect. The staff were very kind and helpful, and the buffet breakfastis terrific. Also, the rooms are very clean and spacious.

There are several steps in the common areas of the hotel, which could be difficult for guests who have trouble walking.

everything was perfect - super beautiful and clean room. amazing helpful and polite staff, delicious breakfast - if we come back to manta we will definitely be back

quiet good location

The staff was amazing They went above and beyond to help us The included breakfast exceeded expectations Great location

Breakfast is excellent. Staff was very helpful. The location is as close to the beach as you can get and faces the ocean. To the side of the hotel is a very good mall. Taxi to airport very early in the morning was free.

The door hanger about room service was confusing. The green side is to request service so (maybe I'm the only dumb guest they ever had) I assumed you will not have service unless you put out that hanger. I prefer no service. It would have helped if the check in clerk showed me the hammer and explained, "Red sign is for do not disturb and no service, the green side is for faster service, and if you put no hanger then you will still get service, but later."

friendly staff good pool great breakfast parking

bathroom was a bit dirty

Location was great, parking easy, staff friendly, breakfast delicious. We only stayed one night so we didn't really get to enjoy as much as we would have liked. The room was larger than expected and view better than anticipated.

Only one complaint: the cold water in the shower comes and goes (the hot was fine), so the temp kept changing.

The staff was very friendly and helpful

There wasn't a coffee maker in the room, which I prefer because I wake up earlier than restaurants. I would like to see hotels like this take initiative to eliminate plastic bottles and provide filtered drinking water in refillable bottles instead.