Location, food, facilities, wonderful views

There was an awful smell in the property, not in the rooms. Rooms were great

We had the Volcano room which has a stunning view of the volcano. Beautiful landscape resort. Great location.

Had the best views and simple but fantastic facilities. Couple of pools, very quite, clean and comfortable! Big rooms with lost of space and a absolutely perfect view of the volcano from everywhere.

Toilet made quite the noise when the water was running. Slightly tricky to get to around, have dinner etc. if you don't have a car as it's about 8km from the town.

Nice comfortable rooms, great views of the Arenal volcano and great garden.

no restaurant/bar other than for the breakfast

Location

Large clean rooms, great views of volcano and a good steak restaurant opposite. Fridge in room a bonus.

Beds a bit firm.

beautiful location, staff, shower was great

absolutely nothing

Everything

cups could be bigger for tea or coffee

Spectacular view of the volcano. Located just outside of La Fortuna (away from the traffic, noise & neon signs) but close enough to drive in. Near to the volcano hiking areas. Simple rooms but spacious & clean. Decent breakfast too.

We stayed in a bungalow and it was so nice and private. There’s an amazing view of the volcano and 2 great pools to swim in. We loved that there was a full fridge and microwave.

The location was excellent in regards to the volcano Arenal. We got very good advice to where to go, best place to see the volcano and other must see in the areas. The first night we were in a bungalow, and we could sleep well, without noise.

The breakfast very mediocre. Artificial fruit juice they claimed it was natural. The music during breakfast was extremely loud and when telling them they would not turn it down.

Very good view from the volcano once you exit the room and go down to the edge of the hotel.

We stay in a Double Room with Two Double Beds (the first night we stayed in a bungalow with garden views) and it was extremely loud. Very thing walls, we could listen to the guests from the left and the right, all conversations and we were so unlucky that we had aggressive and loud ones. No intimacy from this rooms.

Great location and breakfast!

Wow! I think we lucked into one of the two best rooms in the hotel. Super easy check in. Receptionist gave us the key for room 13. We walked all the way to the end of the property our room was not one of the cute bungalows. We were last room 2nd floor in the bigger building. At this point we were not expecting much other than a very reasonably priced room. walked into a nice clean room, sat on the bed and Boom, there is Arenal volcano out the two giant windows of our room! Watched for hours as the clouds rolled past eventually revealing the top. Pool was cool and refreshing. Free breakfast was delicious! location is very close to all Fortuna and Arenal activities.

No hot springs pool.

beautiful grounds with view

the reception was great and helped us to decide our adventures for the next days. the breakfast was absoultely fantastic with also local food that we could try and eat as much as we wanted. very friendly staff and the garden around is impressive!

I would like to stay longer there!

Spacious room with 2 double beds. Breakfast was amazing!

Pool was outdoors and had very cold water.

As everyone mentioned, the view of the volcano and the property is beautifully maintained. The two pools looked great, however the one closest to us did not have water until late in the afternoon of our second day, so unfortunately couldn't use it. Paola was very helpful and kind at breakfast and reception. At breakfast, we enjoyed the coffee, eggs, fruit and pancakes.

Our room (standard double) did not have a fridge, while the rest seemed to have one. I'm not sure why that's the case, as every hotel room we've ever stayed at in different countries have a mini fridge. There was no shower mat, so water would spill on the bathroom floor. Wifi would sometimes disconnect.

Great/quiet location, wonderful hot and cold breakfast, nice staff, excellent volcano view, room service daily, clean facilities, something broke in our room and they were very quick to fix it, would absolutely stay again!

As with any older property the hot water is limited and walls are thin. did not impact our experience at all.

The garden is fantastic, so big, well maintained and full of trees, bushes and flowers; we saw many birds here, including hummingbirds. View of the volcano is also amazing, there’s a little pasture behind the house where cows are chilling out in the morning. Fantastic.

It’s a humid area and it really shows in the rooms - there are humidity stains on the walls and the ceiling. It could really do with a fresh lick of paint. Bathroom also outdated and could do with renovation. But the rooms are big and well lit, and the AC works well.