Minh Toan Galaxy Hotel

all

- prachtig ruime kamer - goede ligging - mooi groot zwembad (niet supergezellig) - prima ontbijt - heel vriendelijk personeel

Persoonlijk qua smaak. Is een heel groot hotel, oogt meer als congreshotel met grote ontbijtzaal wat daardoor wat ongezellig oogt. Prima aankleding verder. Voelt niet echt als hotel voor toeristen (meer zakenmensen)

L’emplacement, la piscine, la serviabilité du personnel

J’ai trouvé qu’il y’avait de la moisissure dans les douches

Good location, clean and comfy room. Some of the staff ate super nice and do their best to help.

Will be 100% honest to do this hotel a favour, and still give them a 3 star PASS on my review. This is a 2 or 3 star hotel at most. Is nice in appearance and mostly well maintained, but lacks in quality of the services they offer. The restaurant food selection is super basic and very average quality (instant noodles with meat for instance). You get a way better selection/quality inside an Air Asia or Scoot airline flight. Inside the restaurant is hot, and if you request the AC is ON, the waitress will bring you a fan. I stayed 4 days in the hotel. The gym had no AC working, and even after request, they didn’t bother fixing it during this time. Most sfatt don’t speak a word of English but some are super nice and try their best even by translating on the phone. You can hear loud loises from other rooms, poor sound isolation. I ended up being charged at the check out for someone elses laundry. I had no time to resolve this as the person in charge seemed busy, and I had already ordered my taxi to the airport. So I basically had to pay for someone elses laundry for a mistake they made. They will unnecessarily remind you everywhere (contract, room book, notes, telling you to ve careful moving things around the room risking to scratch the wooden floor) that you will charged for any potential damage, and will hold a deposit from you (and you realize this only when checking in). It has the potential to be a better hotel, even a 4 star, but I suggest them not to safe on AC and to have the menu selection of a proper 4 star hotel. It is really uncomfortable for a guest to eat instant noodles in a warm restaurant, or excercise in a gym that feels like a sauna. I hope they take this review as an opportunity to improve.