Emsa Palace Hotel

This is a very satisfactory accommodation experience. The scenery outside the window is pleasant, the room is spacious, and the facilities are complete. The hotel owner is kind, enthusiastic, and generous, occasionally providing extra fruits and delicious local desserts for breakfast for free, which usually made my day. What impressed me most is the young lady at the reception desk who can speak English well, as she is particularly kind, beautiful, and lovely. She is enthusiastic towards every customer and patiently helps solve all problems. I really enjoy talking with her, and we have become good friends now. The young man at the front desk is also very responsible, providing good service, cos he helps customers carry luggage, lead them to rooms and serves Turkish black tea.

It will be better if the hotel could provide different breakfast dishes from time to time, especially for customers who stay there for a long time; when cleaning the room, please use air fresheners to make the room more comfortable.

Excellent hospitality and facilities!

During my stay, I had the pleasure of encountering some truly wonderful people. From the friendly and helpful staff to the welcoming and hospitable guests, everyone I met was a delight to be around. I was particularly impressed by the cleanliness of my room, which was not only spotless but also remarkably spacious. With plenty of room to move around and relax, I found myself comfortable like at home in no time. The hotel's location was also a major highlight of my stay. Situated in a central area, it was incredibly convenient and accessible, making it easy to get to and from the airport as well as other popular destinations such as Gebze, Kartal, and Tuzla. Overall, I had a truly wonderful experience at this hotel and would highly recommend it to anyone looking for a comfortable and enjoyable stay. With its unbeatable combination of great value and top-notch amenities, it's truly a cut above the rest.

Staff was very friendly and supportive. Rooms were recent.

Although smoking was prohibited in many rooms, smoke was very present. Seemingly the hotel 3ither wasn't able or didn't care to enforce the non-smoking policy in the relevant rooms/areas of the hotels. It was simply not bearable to sleep with all the smoke leaking in even with everything closed.