Hotel Stella D'Italia

Atmosphere, location, view

Air conditioning did not seem to work.

La posizione e la vista sono insuperabili. Personale molto disponibile. Colazione in giardino vista lago super. Camera vista lago con balconcino bellissima. Lo consiglieremo senz'altro.

Si potrebbe pensare di mettere un bollitore in camera. Per le colazioni, per evitare code alla macchinetta del caffè, mettere un bollitore a parte per il the. Cmq è stato tutto eccellente.

The location on the edge of Lake Lugano was beautiful. A comfortable room overlooking the lake with a balcony , clean pristine linen. Breakfast was plentiful and could be taken on the lakeside terrace. A private jetty with loungers to take advantage of sunny weather. Garaging at an additional cost a great advantage. As for the restaurant, the food was some of the best ever.

Only one criticism, some hooks would be good in the bathroom to hang towels.

The location of this hotel is amazing, right on the waters edge.

Apart from the location there isn’t really much to praise. The hotel seems stuck in a Swiss/Italian version of Fawlty Towers given that neither the decor nor set-up hasn’t been upgraded since the 1980s. For example, breakfast tables are decided in advance by the hotel and clearly positioned in order of the guest’s importance. Perhaps as a consequence the staff seem very tired and fed up with their jobs: when we left the manager didn’t even look up when saying goodbye. Of course, some may find this old-school style and running of a hotel charming. A more practical issue was that 20€ was charged (on top of the 15€ for parking) for EV charging regardless of how much electricity was used. This wasn’t communicated in advance.