Hotel Caesius Thermae & Spa Resort

Posizione strategica tra Lazise e Garada con possibiliotà di passegiate spettacolari, il lago in quella zona è pulitissimo Colazione ottima e abbondante con servizio ai tavoli Piscine eccezzionali Spa stupenda e spaziosissima

The staff is helpful and welcoming. The facilities are magnificent. The heated indoor pool allows bathing in cooler weather. The spa is wonderful and diverse. Breakfast was very good with comfortable flexible sitting options. The location is wonderful. It was easy biking to other towns around. Rooms are spacious and clean. The gardening is wonderful.

Breakfast was a bit repetitive. The vegetables section was basic. It could add a lot if there was a variety of vegetable salads - both to the healthiness of the breakfast and to its diversity.

A truly clean and well-maintained property with amazing facilities and pools. The staff were consistently kind and helpful throughout our stay. Both the outdoor and indoor pools offered a peaceful, relaxing atmosphere, and the table service at the pool was a lovely touch. Even the standard room felt spacious and comfortable. Highly recommend!

Two things did affect our stay. On our last evening (a Sunday), our room’s AC stopped blowing cool air, though the unit appeared to be running. After raising it three times, we were given a fan, and management kindly offered a small bottle of high-quality olive oil as an apology, a thoughtful gesture, though I’d still recommend having maintenance address AC issues more promptly, even on weekends. I’d also gently suggest the hotel reconsider its phone policy around the pool and breakfast areas. While pool floats weren’t allowed, we noticed children (and even some adults) playing videos or games on their phones without headphones, both in the indoor pool and at breakfast, which was more disruptive to other guests than a float would have been. A house rule encouraging headphone use for phone audio in shared spaces would go a long way toward preserving the relaxing atmosphere the property otherwise does so well. Overall, still a lovely stay and one we’d consider again, with hope that these small issues get addressed.

Capisco che trovarsi in una località sul lago possa comportare prezzi più elevati, ma in questo caso il rapporto qualità-prezzo mi è sembrato decisamente fuori misura. Il personale è stato davvero gentile, disponibile e cordiale, e questo è sicuramente un aspetto positivo. Purtroppo, però, la struttura nel complesso mi è sembrata piuttosto datata e legata a uno stile ormai superato. Un’altra nota negativa riguarda la gestione della reception. Nel 2026 mi aspetterei sistemi e software più moderni ed efficienti: per effettuare un semplice upgrade della camera, infatti, è stato necessario compilare a mano un foglio in cui dichiaravo di accettare l’upgrade, per poi doverlo firmare. Una procedura francamente anacronistica, che non solo appare fuori luogo per una struttura di questo livello, ma rende anche il check-in più macchinoso e comporta una perdita di tempo assolutamente evitabile. In sintesi, personale promosso per cortesia e disponibilità, ma struttura, organizzazione e rapporto qualità-prezzo decisamente da rivedere.