Alphotel Stocker Alpine Wellnesshotel

Ospitalità e gentilezza

Ricarica elettrica auto poco conveniente

pulizia eccellente e letto molto comodo. Ottima area wellness.

servizio all'accoglienza e in sala (durante la cena) un po' freddo e formale, pur se professionale. la signora addetta alla colazione si è invece dimostrata molto gentile e sorridente.

La gentilezza di tutto lo staff

Niente

Pool, once you manage to get to it, is nice. It seems their spa area is also nice when it is open (but it wasn't open when we were there). Breakfast was very good, with rich choice of food. Room was quiet, and the view through the windows nice. Nearby is a pizzeria Mausefelle, which has amazing food. Area is very nice.

When we arrived, at 19.45, I asked about possibility of having a supper there, as this is listed as one of the good features. I was told it is not possible. I asked about their pool and sauna, and was told it was closed, as this is too late. I asked when this opens again tomorrow, and was told the sauna is open only in the afternoon. The pool is available 7.30 to 19 h. Supper only for those who took half-board, and only from 18.30 to 19.30. So, if you are travelling through and want to book this place to eat and be able to relax in the pool and sauna afterwards, look elsewhere. When I asked how is it that all their facilities are unavailable, the receptionist sneered and said: "You booked for one night. What did you expect. You can go elsewhere if you want." Extremely unfriendly. The room was small, bathroom minimal.