Nice breakfast. Reserved parking.

Poor communication (accidentally cancelled my booking).

Building, interior, staff

Breakfast extra charge

The parking was £10 but well worth it! The bed was seriously comfy! The breakfast was outstanding!

I had 3 phone calls before arriving trying to get me to upgrade which seems excessive.

It was in walking distance to exploring the town. Food was average, expected more from the menu. Huge comfortable bed.

The Hotel is extremely tired and in need of a revamp. Pictures on their website are obviously from when it was in top form. We stayed in the Yearing Station Suite which had everything we needed including room service, but decor and furnishings sadly in need of upgrading, room really spacious.

Location is good, staff are friendly and helpful

Rooms are poorly soundproofed allowing noise to travel from adjacent room. Kitchen was having a bad day, and bad following morning too (it’s hard work to burn a kipper but they managed it)

Stunning gardens Ideal location for a family Wedding at The Beacon

Rooms a little tired & small. We upgraded to have a bath, but room was still small. Young staff & perhaps need a bit more experience.

The decor, high standards across the board, the room, the restaurant, the staff.

Absolutely nothing negative to report

Good reserved parking place. Beautiful old hotel. Well preserved. Most beautiful very large suite. Good working airco. Nice large shower. Clean. Excellent very large bed. Ideal for the dog. Also we could not eat with the dog in the restaurant, there is a nice area next to the bar with the same delicious food. And awesome whiskeys.... 4 minutes drive from the hotel is a large park where dogs can run free. The rear side of the hotel is beautiful, the front side quit close to a busy street. In the evening some drunk people....

Very poor reception. Not too nice receptionist on arrival. Room already paid, guarantee on Amex card and still 200 Pounds deposit. Which you only get back much later. Is that normal in UK? Lift too small for trolley. We had a lot of luggage because of dog. No one to help. 4 times up and down to distant room on 2nd floor. Had dog attached to radiator for a while but she could pull the radiator off the wall😢and was moved while we were carrying the luggage. Problem: we look 50 but are 76 and 69.....Would have appreciated some help. Dogs not allowed in restaurant, bar and lounge. Only were there are wooden floors. Too bad there is no connection between the hotel garden and the large park directly behind it. Now big detour to walk there. Was beautifull weather but lunch on terrace only from May. Other guests also complained not possible to have food outside. No wall socket right next to the bed. But after a difficult start ........everything went much better.