good location

every thing

Friendly Staff and very professional good food location

maintenance need for bathroom parking very limited

nothing

A lot

what was provided to me online as a visitor w/ children

property amenities under construction & not ability to respond or refund upon checking out

Staff are attentive, polite and helpful. Clean, modern, well appointed rooms and good facilities.

Reception staff were great (Hanan and Redwan). They upgraded our room with no extra charge and attended to our needs with smile

Restruant need more staff and more food variety

It was a good room i really can't complain about the room, the bathroom I think was the best part. Although the water didnt get very hot but i guess i am supposed to put that in the section about what we didn't like.

We were really excited to stay here and that quickly started to decline after we walked in. The staff seem to be really rude, unenthusiastic, and like they have better things to do. The check in process was kind of long and everyone just seems to judge you. I dont know if there was some type of communication error or what, I honestly dont know... but there's is a man that helps you from the front desk to you room with your luggage, and at one point I assume he was taking people back to what was supposed to be their room.. and he opened our door instead. We felt really uncomfortable after that and worried at some point someone could just walk in on us at any time. I think that's what really made our experience bad. Not to mention it was our anniversary so that was really off putting. They didn't have to do anything but I had messaged them when i booked asking if there was something they could do for us since it was our anniversary (again not that they had to) but they didn't even answer one way or another. I think for the amount of money, it could be well spent else where.

All staff, specially we receive warm welcome from reception ,i appreciate mr mohamed amin. He let's us feel like home in all our stay , I'm soo happy for the service. Bed , swimming pool everything clean and nice ...

Nothing.