Loved the breakfast in the balcony and the staff attention.

Nothing. Everything was excellent!

Awesome, everything was good

Positano is an expensive city

Our stay at Alcione couldn’t have been better! Staff is so friendly and helpful. The view is out of this world. There’s almost no reason to leave. You have the most beautiful view right from your balcony. Would stay here again in a heartbeat.

nothing

Location, view and staff are outstanding

views from balcony were gorgeous and staff were very helpful

Excellent staff, great and personalized service. The View, stunning and peaceful, this time of the year (November)

Amazing views!! even from the bathroom windows!! I would come back to same place, walking distance to nearby restaurant, bars, and more!! Staff was super friendly, thank you for a great service :D

The views from the terrace were beautiful and the reason for choosing this hotel.

The hotel is not easy to access on foot which is the only option when arriving from the ferry. Luggage cannot be easily transported through the streets so it was €40 to take the luggage to the hotel. The entrance to the hotel was not welcoming and neither were the staff. It was a strange set up. Very basic upon arrival. You are paying the inflated prices for the views only. Our breakfast was delivered to the room and before you had time to finish it they were knocking at the door asking to take your plates away. I felt rushed and we wanted to feel relaxed after spending over £2000 on one nights stay. At checkout the staff were quite abrupt and after looking forward to staying here I felt disappointed by the service. The views were my reason for staying and they were nice it’s a shame the ambience was spoilt by the service.

Everything! The location is perfect - right in the centre of Positano, within easy walking distance of all shops, bars and restaurants. It’s a short 10 minute (up hill) walk from the port too which is great if arriving by ferry from another island. The staff were super friendly and helpful - showed us how to walk the Path of the Gods from the accommodation, helped us to book restaurants and went above and beyond to help us celebrate our anniversary - they decorated our room with petals and roses, it was gorgeous! The room balcony is just perfect too. It has a beautiful view, two comfy sun loungers and a table and chairs for breakfast al fresco which is delivered to your room in the morning. They’re also south facing meaning you get to see both sun rise and sun set and can sunbathe there all day.

nothing

This place is absolutely stunning, the views are Instagram worthy, even in bad weather which we unfortunately had one day. The view looks out towards the main area of Positano as well as the beach down below. Our room was huge, much bigger than we expected, with our own balcony as well as a larger shared patio which no one but us even used. The staff were amazing. They organized our private transfers to and from Naples, they booked restaurants for us and even a sunset cruise. The hotel is really well located, across the road from Positano's hottest bar (if you're willing to wait in long lines to get in) and is an easy walk to the main area and beach. The highlight was breakfast which they serve on the balcony, which if you get some good weather like we did, ends up being a stunning experience. All in all, this was well worth the money, if you can afford it then this place is perfect for a romantic getaway!

Nothing! Everything was excellent!

location, cleanliness and breakfast

great location in the center of Positano

poor facilities

the service was exceptional and good breakfast

location

lack of basics

The Terrace is an amazing retreat from the hustle and bustle of Positano. The location is close enough to be able to walk down to the beach in 10 minutes there is also an amazing restaurant downstairs beside the property.

BEST view, BEST location, BEST service, BEST staff

We had a lovely stay at Alcione! We will be back!

The view from our flat was THE BEST! We did not have breakfast included with our stay but the kitchen was perfect for making breakfast and lunch and storing any food we bought throughout our stay. The location was unbeatable and we would come back in a heartbeat!

We had a few ants in the bathroom when we first walked in but the staff helped get the problem solved right away!

Everything about this property was first class. The beds: incredibly comfortable. The view: breathtaking. The staff: exceptional. The location: unbeatable. The room: spacious and spotless. Breakfast on the balcony: priceless. Five stars *****

My only regret was that we had to leave :(

There’s absolutely nothing to not like about this hotel. From the moment we walked through the door we were welcomed by a lovely lady who had accepted our baggage on our behalf from the porters and had already had the luggage taken to our room. we were only staying one night so we had to settle the payment while we checked in which was not a problem. I had booked through PAY AT PROPERTY which was a slight issue as the money had been taken before our arrival and then we were expected to pay again at property as it was a pre-authorisation payment previously. The lady who worked there did everything she could to make sure the first pre-authorised payment was taken so that we wouldn’t have to pay twice and managed to do so successfully. The hotel room was clean, tidy and had the most amazing views of Positano. I would recommend this hotel to anyone looking to stay here for a short or long time!

The downfall for us for the property was the lack of plug sockets but this is to be said for them all. I purchased UK-EU plugs at the airport but everywhere here used a 3 pin plug and as there were two of us, we only had one working plug between us which was hard work but this is not only on this hotel, but to the others we stayed at also