Prestige apart-hotel

I like the location in heart of city , close to the park. Bed was good and comfy. I really loved the bath as got caught by rain and felt so cold. There was shower gel and shampoo , earbuds etc. And pretty funny hair dryer that looked like hoover . Big wardrobe witj 1 hanger. A/C which I tried to turn on , but not sure how . TV with different canals but as well I couldn't make it work. Sitting area with 2 sofas . Coffee table is too high so you can't eat while sitting on sofa.

Entrance bit sketchy- in middle of 2 buildings and graffiti on walls. There is no reception so it's not really like hotel. Likely more bigger rooms / apartment ( no hall, you walk straight into room. When you want to check in someone comes and give you keys and shows the room. Cleanliness could be a bit better, as so much dust flew around when you walk in room or bathroom. Style of room is from 80s and tries to imitate luxury of higher society of that time, but feels tacky now. ( please - find good interior designer , it needs just little update! ) There is only kettle and nothing else , nothing in minibar( fridge) , it was empty. Even in much cheaper hotels they leave complimentary teabags/ coffee. Just beside shower was light with non covered bulb, I was concerned about safety , please use specific bathroom lighting which is waterproof and you can't get electroluted while showering! Also there is ongoing reconstruction of stairveil. Payment - is confusing. My bank showed me taking payment from them, when I arrived they returned it. And next day when I had to leave , the payment had to be done again as they said it was frozen!Don't understand why they didn't ask for payment on the day of coming. I paid by Revolut. This accommodation has huge potential and I've seen effort to modernise on stairs , but please please - find good interior designer that can make it beautiful! Not random pieces of furniture put together! I give more stars just for its potential.

The rooms were very big, nice bath and a separate shower. The bed were big and comfortable. There was a kettle, fridge and TV as well. The location was excellent. Right in the center next to the sights and parks. There was a very nice restaurant just up the road as well.

The room has to be paid for in cash, not the card Booking.com has on file. So I had to go to an ATM when I just arrived. No big issue just a little annoying as a heads up would have been good to be prepared. The room wasn't the cleanest, it's clean but not Hotel standards clean. But nothing that can't be sorted out when you're there. If it was a couples stay it could be annoying.

Location & Staff

Facilities

The apartment is in the centre and close to everything!

– Over half of the outlets didn't work – The closing mechanism on the windows was basically broken on one window – The mirror was broken: Cutting hazard – The bed was broken, the wood under the mattress had a hole, so there was a whole depression on one side of the bed – The mechanism to open the blinds was broken, so no light came into the apartment