Domaine du Ferret Restaurant & Spa by Germain Collection

Nice hotel design

the apartment was not very clean (dirty towels, dirty silverware) and absolutely not kid-friendly unlike advertised. We had requested a crib beforehand, but had to request one upon arrival; there was supposedly a playroom but it was taken down on day 2 of our stay for a conference they were hosting. Not high chairs at breakfast; sharp silverware was in bottom drawers within easy reach of children. Upon checking in, we were not provided information on the wifi nor were we notified about the kids night at the spa, which was both an entitlement and something we would have gladly enjoyed. TV channels extremely limited: in this day and age, just let people log into their Netflix! Room cleaning was fairly poor overall i.e. dirty diapers remained instead of just being taken away with the trash. They give you a compost bag but when I asked where it should go (since the cleaning staff did not take it out) they had no clue and had to call a supervisor, to then just ask me to "bring it to the reception" which is absolutely counterintuitive and cumbersome. Lastly, we found a few staff members fairly curt, if not plain rude, which I surely wouldn't have expected coming from a hotel of that standing.

Good location for exploring and nice easy electric bike hire. Small kitchenette was well-equipped. Nice outdoor pool and excellent steam/hammam and sauna area (need to book and pay E20 pp). Excellent on-site restaurant, reasonably good buffet breakfast and excellent dinner options. Worth booking for dinner.

Chalet-style furnishings a bit basic and all a bit on the small side. Lights don't dim so bright white in the evening.

Warm welcome, a quiet and comfortable stay, an excellent breakfast buffet and delicious dishes at the restaurant. The small outdoor pool is charming and perfect for relaxing. We were very pleasantly surprised to be upgraded from a room to a lodge, which made our stay even more enjoyable. The location is ideal for exploring Cap Ferret by bike, and bicycles can be rented directly from the hotel. We will definitely come back in winter to enjoy the spa, as we didn’t have time to try it during our last stay.

The location is quite remote for a beach holiday. Although the Bassin d’Arcachon is nearby, the water is very shallow and the area is mainly suitable for children rather than adults who want to swim. A bike or car is recommended if you want to enjoy the ocean beaches, as they are quite far away.

We recently stayed at Domaine du Ferret near Bordeaux and found the location to be quite nice. Situated near the coast, the hotel offers a pleasant setting. The rooms were comfortable enough for a good night’s sleep, and the overall aesthetic of the hotel was pleasing to the eye. Personnel was friendly.

The breakfast offering did not seem worth its price point. Similarly, the outdoor pool was not as well-maintained as we would have expected for a property of this caliber. Overall, while we enjoyed aspects of our stay, we found the hotel to be overpriced for the value provided. In our opinion, a fairer price would be around €100 less than the current rate. This would better reflect the quality of the experience we had during our stay.