Location excellent 5 minute walk to Alton Towers

For the price I was expecting a high level of cleanliness, especially in the kitchen and bathrooms, however, it was sadly lacking. Although the kitchen had lots of crockery and cooking utensils, nothing matched and I had to use foil on all the cooking trays. The fridges, leaked and the freezer was dirty. Some of the kitchen doors were hanging off and if you opened the cutlery drawers all 3 opened at once. The cutlery was a mismatch of various types. Also it is the first place I have stayed that did not have champagne flutes. The bedrooms and the lounge were adequate.

Getting the house to stay at a good temperature, the WiFi was a bit on & off.

Great location for Alton towers, just a short walk away to the entrance. Great space inside for a family of 8 and good space outside for the kids to run around. Was perfect for a family break and loved our stay.

Literally a few steps away from the entrance of Alton towers. Beautiful looking property.

The overpowering smell of bleach when we arrived. Gave me a sore throat. Both toilets downstairs, you couldn't shut the doors because the handles didn't work. One of our family members got locked in! Everything is Abit tired and needs some attention. We stripped the beds on the day we left, the pillows had seen better days as have the mattress protectors. Fridge leaked. The other one froze the contents. No tin opener! Freezer made a loud noise Everytime you opened the door. One shower had very low water pressure the other one had no temperature control as it was broken off. One double bed was very uncomfortable felt like it was about to collapse. Shame as the property is beautiful and has so much potential.