Air Hotel Wartburg

The staff was super nice, they were very helpful and kind. We stayed there to go to a concert at the Merkur Spiel Arena and the distance to the venue was perfect to walk to! The room was clean and comfortable, breakfast was good and overall we had a great experience. Can definitely recommend!

BREAKFAST ---> l liked what the venue had available.... pretty much standard for hotels of this level. Two coffee machines, very good. Cold meats, fruits and bread (bakery) items were nice. I especially enjoyed the cut pieces of ginger at the hot water station. (That was a bonus for me). STAFF ---> Must say enjoyed the reception staff very much. Super "hip and happening", very friendly, prompt to help on arrival. (ALSO - very fast, efficient, polite and informative on email correspondence). ROOMS ---> Smart key cards are cool controlling the lights etc. (We don't have that here yet in South Africa). Compact, enough required space and in general pleasant and adequate for a few night business travel.

BREAKFAST ---> lacking in one or two additional meat options for breakfast, such as bacon or mince balls etc.... only once or two items short. ROOMS CLEANLINESS ---> Sorry for this BAD rating and COMPLAINT. Sadly, I was NOT TOO impressed with a used condom next to my bed on the floor, after my second day's stay (4 nights total stay). --- I disposed of the used condom myself, discretely as I was too embarred to throw it in the hotel dustbin, over and above that, I was too busy and focused (pre-occupied with work matters), to actually call reception to come up to the room and dispose of the item.... So, I took a picture as proof and got on with matters at hand. (SADLY, this reason alone would be enough for me not staying at your venue again. BUT this is out of my control as my corporate business partners arrange hotel bookings for us.) Sorry for straight forward and blunt honesty.

It is very good price and quality combination.

My room was in another section, so it means I needed to walk through outside when I went for breakfast. Outside door to the street was locked each evening.

The reception staff is very friendly. He provided me with good direction of where to go for meals and what to do around the area. He also quickly recognised me and provided the room key to me daily almost without asking. Hotel is close to a park and enable me to do a jogging. Room is cleaned daily. In contrast i heard an international chain at the airport does not clean daily.

The bed is quite hard. There is not enough pillows provided in the room. No air-con nor fan nor slippers. Having these will make the stay more comfortable, especially when you are a simple local hotel.