A great experience from start to finish. We had a great scenic drive from Chandigarh to arrive at a beautiful hotel in a great location. Staff are all so wonderful and helpful , nothing is a bother and they truly put the the well being and comfort of customers as top priority. We talked to the GM , Sumit , and his philosophy on customer care was totally taken onboard by his staff , and in fact the staff were actually singing his praises of how much he cared for them as well. The food and beverages manager Rajreise was just such a great guy and lavished so much care and attention not only on our dining experience but also any other needs to make our vacation an experience. All staff were excellent but the girls in the dining area really made us felt welcome and at home, Aarushi and Aakansha were fantastic, they were management trainees but with their approach and attention to customers, they will surely go far within the hospitality industry . All in all , an experience of a lifetime which has made us wanting to visit more Oberoi hotels worldwide and have many more. I would just like to give a big thanks to Sumit and his great team for giving my wife and I such a wonderful time.

Location is the best .not very far away from mall road , yet surrounded by forest on one side . very beautiful. highlights - jacuzzi & pool area , the gazebo and the forest trail.

only 1 multi cuisine restaurant & 1 bar . not much variety for jain food even though they were informed in prior about my meal preferences.

location , ambience and services is 10/10

There is nothing to dislike. Perfect hospitality.

Amazing stay. Service was excellent. It is nice to feel like a King for a few days. Staff is always tending to your needs, and finding ways to accommodate you. I recommend taking a trek up Shali peak. The Oberoi Guide was outstanding. Very experienced and knowledgeable. Food was great, especially that morning breakfast on the balcony. No complaints.

Wish they had some more variety of beers. Like Ipa's. That's just a personal choice, I basically only drink pale ales, and ipas. but no real complaints

The memorable and exceptional service, outdoor jacuzzi in the snowfall, the amazing pool, fantastic spa experience, outdoor activities… Rajat from outdoor hikes, Ashish, Suman, Manoj from hospitality, Joyce and Nunu from the Spa were just amazing. Overall a stay to remember.

The room was much smaller than our expectation. It was a 63 sq m “quadruple” room according to booking.com but turned out to be just large enough to hold a king bed and table. The large balcony is apparently included in the room size which was strange. Also the gym was merely passable but since it was empty that was fine.

infinity pool & evening walk trail & Mr. Vijay , who was looking after infinity pool

everything , great food , super staff ,breath taking location

nothing

The check in was smooth and welcoming. The staff was very attentive and helpful with the queries we had. Especially the restaurant staff was warm, friendly and attentive to custom needs. Abhishek in particular was acing on hospitality.

The room should have clothes hooks. The property should have a library to complement the many nooks it has, which would help guests who are readers.

Just about every thing was perfect !

Frankly all was in order.

the views are awesome . very relaxing .

the oberois can improve the food quality .