Pula Suites is far from the madding crowds, it is a quiet, small resort in the countryside with an exclusive feel to it. The frontline staff were really excellent; in particular the head waiter, Hans, who is extremely kind and attentive, Nati, who makes a great sangría and a fab nonalcoholic mojito and is very cheerful and friendly, Giovanni who gives great advice about the menu, Pep at the pool cafe is a real pro and Antonio welcomed us warmly on reception and saw that we had supper at the bar even though we arrived very late at night. They all work really hard, long hours and put in a big effort with a big smile.

The menu in the evenings was a bit hit and miss but Giovanni gives good advice! The pool area got a little busy towards the end of our stay, but the spa pool is always empty…

Service really good Food very good Location beautiful Room very nice - good bed Pool good

There is nothing wrong

We stayed in a Three Level Suite and it was amazing.. Great Air Conditioning Unit as well, as was very hot when we visited. Up to 36/37 Degrees.. Food was amazing as was the Staff (Friendly and Professional).. The S'Oronella Restaurant is very good, but as we were on the Inclusive Package we only used it the once, as its extra.. The food in the rest of the complex is very good anyway, so I think its worth doing one night for sure even if on the Inclusive Package.

The Bar Area could do with some Air Conditioning to make it more appealing in the evening maybe after a meal. As its very hot in July.. It can be a little too quiet at times for myself, as I like to socialise, but thats a personal thing really...

Lovely villas, great pool and good food on-site. fantastic setting

Friendliness of staff, very good food and nice and comfortable rooms. Very welcoming for families.

staff are exceptional hosts. ammenities, whilst slightly tired are excellent. the dining experience was exceptional.

only comment would be to add a ‘V’ notation next to vegetarian dishes on the menu.

The layout of the hotel is really nice and the pool area is big enough to house a lot of guests comfortably. The breakfast selection is extensive and the staff are really friendly. The pool bar is lovely and the food is excellent there. Overall, it was a lovely place to stay with a couple of issues mentioned below - nothing that could not be easily resolved.

We were there for a wedding (as were most other guests that weekend) and we needed to iron a shirt, we were not able to get one despite asking to borrow one multiple times over 24 hours and ended up having to use their paid-for ironing service (which they eventually agreed to not charge us for). We also had a problem with the door to our suite locking and came back one day to find that housekeeping had not closed the door properly and the door was wide open for anyone to walk in. We notified reception about this but she did not seem very interested.

We loved everything. No complaints at all. The setting was amazing. For a chill out holiday it is the right place to be. Probably a car is needed to get around the island but we went to attend a wedding so it wasn't really necessary.

I probably chose the wrong suite as the steps inside were sometimes an issue. We got used to them but would have preferred fewer steps.