Amazing boutique hotel located on historic area amazing service

everything was great

everything facilities, room, comfort, staff, wifi

all great only maybe the included breakfast to have more options.

Location and staff, good breakfast.

Room located near kitchen and staff room. Very noisy early in the morning. Pool was not a good one.

Nice and very clean rooms, staff very friendly, very well positioned in historic downtown.

location, hotel design, comfort

room location was next to the reception and breakfast was minimal

Location was perfect right in the heart of everything. Boutique was clean, comfortable room and bed. Very cozy and just magical. Staff was helpful and friendly.

Breakfast needs to vary and bigger portions.

great location, friendly staff

The air conditioning worked great and the location was close to everything.

The staff were very loud in the mornings and it echoed throughout the building. It was difficult to sleep in past 8am. We mentioned this to the front desk and they never followed back up with us.

great pool and rooms

i think the breakfast was weak

The location was great. The staff were generally nice.

Difficult to sleep in hotel because noise travels far. You can hear yourself breath. This is not unique to this property but you CANNOT bring guests to your hotel room, even for 2 minutes for them to use the bathroom. It's kind of a ridiculous rule that is in majority of hotels in Colombia. When booking, pay attention to the hotel or airbnb that states this and definitely go with the one without any restrictions. For the price, I expected a better breakfast and better service. My room was not cleaned on the first day because "they wanted me to tell them". Other hotels that are less expensive and not boutique would automatically clean it for you.

clean and safe environment

none

Good and central location, nice relaxing area on the roof.

We had a room by the reception, extremely noisy at night rendering our stay overall disappointing. Staff offered a laundry service, but ended up never cleaning our clothes - we chased countless times the following day as we were expecting our laundry early in the morning and the staff kept on saying it would come “in the next 30minutes”, after about 5 hours they admitted in the late afternoon the clothes were actually never collected by the laundry service and did not offer compensation.

nothing…wanted out after one night but made the mistake of paying upfront. Hotel said no to letting me leave early and blamed it in booking.com. wait…the shower was good :)

1 cramped spaces and small rooms. A gang of staff was usually gathered around the front desk/ tiny courtyard area you must pass through to access your room. awkward and compact. The rooftop was only outdoor space that afforded any privacy, but it was not to inviting in the heat of the day… plus no view 2 loud music all night 3. extra charge if you want to get a cup of coffee in the mornings (from an old Nespresso machine in the restuarant) and take it back to your room…really? 4. super strong mint scent applied to room…like a bad plug in. Asked twice if they could tone it down or turn it off. no luck 5. Small basic breakfast with poor coffee and tea options. they charge extra if you want more breakfast options off the regular menu

All of the staff were very nice and attentive. Simple but good breakfast, great coffee. Would most definitely stay here again.

Everything about the hotel itself is great, but there is a hotel next door, Townhouse, and they have a rooftop bar that blasts music until 1 am. Could not get good sleep

location, facilities and the nice atmosphere.

breakfast could be a bit better

lovely staff, comfortable and very clean rooms, excellent quality for the price, great breakfast (included)

A little bit of noise in the morning on lower floors, but nothing that would deter me from staying again. Overall very quiet.