I really liked the staff. I spent only one night in Leticia on my way to San Martin and the man in the reception informed me about a lot of free activities in Leticia Moreover I really liked how they cared about ecoturism and informed me about their measures Plus I loved their cat Marcel <3

We were a little apprehensive when we arrived as the hotel is located on a busier street that we expected. I thought the hotel was more secluded than that. But our room (#3) was at the rear of the hotel and we did not hear any street noise. The room was basic, but good value for the price and worked very well for our family of 4. It was clean and the bathroom, while basic, was adequate. The kids really loved the towel art! Breakfast was very good, with an assortment of fruit and cooked dishes daily. Freshly made juices and coffee was served. Customer service was top notch. They helped us with booking tours, restaurant recommendations and even got us a taxi to the airport. Amazing. Caveat - everyone only spoke Spanish. Wifi was very weak and hardly worked in our room.

Location. I didn't expect it to be on such a busy street and I didn't expect Leticia to hav eso much traffic.

I loved the staff that were present at the accomodation; they were very attentative and wanted to make the best of my experience. I loved the lodoterapia and the natural pigment drawing. The day trip to see the pink dolphins was really a highlight of my whole trip in Colombia! The food was absolutely incredible- maybe the best fish I have ever tasted. I really loved learning about the indigenous cultures in the area and some of the legends/ language from Rember and Segundo! I would return without a question and maybe even stay longer than 2 nights!

Sometimes the communication was not that great (outside some language barriers)- with whomever operates the chat on Booking or Whatsapp, some questions had to be asked more than a couple times to get an answer, such as the excursions offered. There was no lock on the door when leaving my belongings inside my cabin, and while it seemed like a safe place, this was not really ideal. They organized the boat for me to return to Leticia from the property, saying that I needed to be down at the dock by 7:20, but they did not tell me that the boat wasn't even leaving Puerto Narino until 7:30am and would take 30 min to arrive; given that the boat missed the stop (despite being explicitly told) on the way there, this made me quite anxious without prior information. I would recommend going in with a mindset that things come as they may and to go with the flow- maybe don't have any time crunches if you get a little nervous with a travel itinerary.

Very clean and comfortable hotel in a fantastic location. Staff were incredibly helpful and accommodating and very patient with my husband and I who do not speak Spanish. Thank you for a fantastic stay!!

Extremely personal service, really thoughtful and caring. The employees made you feel at home.

Very good location. Really nice staff and very helpful ..strongly recommend .

central location. free water.

we could not check in as it was 3 min before 1 pm (which is the official check in time), a bit complicated! long introduction talk during checkin about ecohostel and unnecessary information (as not having sex with minors), it was a bit too much.

Nice breakfast

Too expensive compare to other rooms we had in Leticia that were much more comfy and cheaper (the bed was not confortable and there was no window). Didn't feel very welcomed by the staff neither. Also be aware that it is not a jacuzzi they have but a bath with cold water and soap.