room and staff and services

No

Location is very good.

The price is so high as compare comfort.

Room was large and comfortable.

The pool closed at 5PM which was not good as the weather was too hot to stay in the sun in the middle of the day. Also, the pool is very shallow at 1.2 metres. Also, there was no bar at the hotel. The Italian restaurant at the hotel was too expensive so we got a taxi to a restaurant. The hotel is in a very quite location and there is nothing close to the hotel.

Beautiful decorations and delicious breakfast

Not enough to see sightings

A bit disappointed pool was closed.

second time visit the hotel, just perfect

nothing

Everything is exactly the same as on photos. Wheelchair accessible through and through.

Lovely room, comfortable bed, bath and room had great view over marina. Friendly staff. Easy to get to by public transport. Good place to relax, an onsen nearby. However a bit far for seeing Wakayama castle etc. I think we were the only International travellers here.

I had not researched enough and it was further out of Wakayama than I would have chosen. Only two restaurants open serving set Italian tasting menu and we were not able to get a booking for the Japanese restaurant. A bakery cafe in the lobby served breakfast but did not open until 10am. I believe the Italian restaurant had a Buffet breakfast. The 'Porto Europe' amusement park nearby was interesting to visit but was not open at night for other dinner options.