Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive

I really appreciated how helpful and cooperative all the staff were, from the reception team to the housekeeping staff. Everyone was incredibly friendly, welcoming, and always smiling. A special mention and thanks to Mr. Moussa and Ali from the Concierge team for their exceptional service and kindness.

The main downsides were the frequent power cuts, which were quite inconvenient. The prices were also quite high, especially for transportation. Additionally, the bathroom extractor fan was very loud and could be disturbing.

The overall experience was great, would surely recommend NARENDRA SINGH JHALA FROM THE FOOD N BEVERAGE MANAGER - he took great care as we were vegetarians and made sure our food issues are taken care of, even when we were visiting for sightseeing the breakfast was been taken care for to-go. During booking reservations for dinner we had been guided well for various restaurants by him. Chef RANA and other chef also made sure we get great food in other restaurants THAI, ITALIAN AND INDIAN. Mr. joseph in reservation was very friendly and all the staff at front desk are welcoming.

the bed single were too narrow, the birds during meals and during the beach are very annoying. needs to be taken care of.

Friendly staff, well trained & helpful . Really impressed with the operations in running of this resort . It was clean , we had everything we needed . Great food & consistently good everytime ! Brilliant location, luxury rooms

Not applicable , we had zero complaints

The garden, the suite I slept was close to sea, but very old furnished.

Food and beverages were disappointed, we could not get value of the money we pay, I only ate fruit. Cocktails were full of sugar, it was not possible to taste the alcohol inside them.