食事、お風呂、そして静かな点

循環バスの対応ですかね

　コーヒー無料、スタッフが素敵、ウェルカムドリンク、 ご飯が美味しい、静か、部屋風呂

なし

お料理がおいしかった

清潔感はありましたが、少し古さを感じました。

I only liked the privacy of my onsen

I got a king size with mountain view private onsen. There was an onsen but not private. I couldn't leave the blinds open as my balcony was facing the main roads. I couldn't see any mountains and the poor design of having the blinds anchor on the left side makes it impossible to open and close the blinds from the onsen tub. The only thing I really liked was the privacy of my onsen. Everything else was under valued including the size of my room. I've been far and wide, hakone was my 12th city on this trip. I've tried all sorts of food and your kaiseki was beyond underwhelming. I've stayed for two nights and your breakfast and dinner meals were too alike. About 90% exactly the same. That's a lazy chef. You guys should also warn customers that your hotel is deep in the mountain. The hike down and back up the hill is no joke. I'm used to speed walking 6 hrs everyday but that mountain was a nightmare. Beer cost additional 9$ a drink. I know drinks at other hotels in hakone are comped with the price. This place was by no means cheap for a 3 star but everything cost extra. You paid extra to have a private onsen but they charge you again per night for using the onsen. There is also an additional fee for the hot stone spa. Other hotels/ryokans in the area at the same price offers more amenities and complementarities integrated into the price. They are the same price as this place. You guys can do better for charging so much. You guys also ask for tips, I thought it was in Japanese culture that tipping is considered disrespectful. What's up with that?