Randor Residence Tokyo Classic

アプリ上でのやり取りですがホテルスタッフさんの対応がとても早くご丁寧に対応していただけてとても良かったです！ 困ったことをなんでもお答え頂けたので不安なく楽しい旅行になりました！

特にはありませんが希望としてヘアアイロンが あったら嬉しいなという気持ちはあります！ ただ宿泊する分には特に問題はありませんでした！

Easy to self check in, designated smoking area ground floor excellent.

The stains on the carpet on level 3 before our room

It’s a short walk to Mikawashima Station, and you can also access Machiya Station with a slightly longer walk, which makes getting around quite convenient. While it’s more of an apartment than a typical hotel, it still provides basic amenities like slippers and toiletries. The online check-in process was smooth, and the staff were responsive and helpful whenever we had questions. There’s a Lawson and supermarket nearby along with a few restaurants, which made meals and quick errands easy. What we really appreciated was the spacious layout—perfect for a family of four—with a comfortable bed configuration. Having a washing machine in the unit and a balcony to hang clothes was also very practical, especially for longer stays.

The unit is a bit dated, but it was clean and well-maintained so not a big deal.

Location and room space

The property Randor Classic in Kyoto, is not maintained and not cleaned.The hallway carpet floor leading to the room is very dirty not cleaned and need changing.The first room they gave us had an AC heating not working and have loud noise and burning smell coming out, room 501 finally they moved us to another room 502 after a long night of chatting to them thru booking.com as the room is freezing .When we moved to the other room one bed looks like someone sleep on it.Then again the AC was not maintained the AC grills and cover are broken and you can see the accumulated dust not cleaned,the AC grills also was only tied with a plastic straw and packing tape just to make it hold. the heating are working though, as that night is freezing and already 2AM we decided to sleep.Though frustrating as this is the last leg of our travel in Japan as we just want to have a memorable experience.All the accomodations we went before gave us good memorable experience as the property is maintained.Hopefully that Randor Classic will improve and do something about it.After that long night no one even followed it up.