Martı Myra - Ultra All Inclusive

The territory is very beautiful, green, and well-maintained, you can clearly see the hard work of the gardeners. The beach is great with exceptionally clean sea water. Additionally, the cuisine was delicious and offered a wonderful variety of dishes.

Housekeeping and hygiene standards need urgent improvement. Housekeepers took our towels without leaving new ones, lost our room key card and never returned it, and bathrobes had to be requested separately. The biggest issue was hygiene in the restaurant: cutlery was laid directly on placemats that were wiped down with the same dirty cloth instead of being wrapped in individual napkins. This felt very unsanitary and unfortunately caused stomach issues during our stay. Cutlery should be protected to minimize contact with contaminated surfaces.

Beautiful grounds, a lot of trees, well-arranged spaces, great infrastructure, (mostly) great service, (mostly) great food, fantastic sports team, very good evening shows and animation

Here I'd only mention the fact that though we were supposed to receive a bottle of wine and fruit as a welcome gift, we didn't receive it while our neighbours did get theirs. I work in hospitality and have some professional comments on service consistency - if the management will be willing to hear from me, I'd be happy to share.

It’s like a jungle (in positive way). We stayed 7 nights. Food was amazing. The trees really give this place a special vibe.

Several times the towels in the room weren’t changed in time.

The hotel has a nice green territory, lots of greenery, pine-like trees even near the pool, nice to have a natural shade. The hotel beach is also fine. The bed mattresses & pillows were excellent (personal preference ofc) - good sleep is a true rest people need on vacation ;)

We informed the hotel that it was our honeymoon trip but for some reason the hotel decided to give us a room with 2 separate beds... The cleaning was very superficial - they would make beds and change towels but there was a visible dust on furniture and the floor was super dirty. The hotel is positioned as 'ultra all-inclusive" but we had to pay additionally for tennis rackets (each!) and the publicly available billiard table... The spa area was completely closed for the whole week we were staying - this was very sad because this was the most important for me. All these things turned the trip not to meet the expectations... Personnel speak Russian much better than English.