The room was very clean, well equipped ( including mini-safe ), the beds and pillows were supremely comfortable and I slept extremely well ! As expected, the location was perfect for exploring the old town on foot and enjoying local food and wine.

Nothing

amazing area, staff is so nice and friendly.. very clean..

I miss some coffe at room it’s should be so nice if have

great bed

room was a bit dark

Location was excellent.

Not much choice for Breakfast. Could have more variety of cereals fruit and hot food

Staff extremely helpful. Central location no complaints other than being woken early by noise in the room above

No hotel bar only the taberno which did not open in the evening until 8pm. hotels usually have a bar always open for clients.

central to all

staff very ‘frosty’ - no personal touch . very unhelpful

Location, helpful reception staff.

Very dim lighting in bedrooms, not good for reading.

it was warm

a tad bit run-down.

central good staff clean and comfy

key card issues and housekeeping coming into room before 9am

great location, very clean

no accessible roof terrace

Really good location, customer service was TOP, Thank you :)

Location, staff and facilities.Coffee at breakfast was great

Nothing much....other than scrambled egg at breakfast was dried up and bacon cold

Absolutely everything

Non applicable

excellent location

The bed(s) were extremely comfortable. The breakfast was very good. The location to local shopping, eating and drinking places good. Parking was very good and even though we have a Ford Mondeo we managed the parking very well. The staff were friendly. Ideal location.

WiFi was very bad. It even affected the UK channels on the tv. However, we could not use our tablets or phones if WiFi was needed, which in my case was. Our first night in and the hot water was not hot. We reported this and future uses were fine. we did not like it that until we got there we had no idea the restaurant at the hotel was not open on Christmas eve and Boxing day. Open during the day but we were out and about then. It would have been nice for the hotel to have informed us prior to arriving. We had booked well in advance too. We booked into the restaurant for Christmas Day evening meal. Was looking forward to it but 2 items on the "Special board" were not available. Alternative menu items from the main menu were chosen. However, my husband's Aberdeen Angus burger was not cooked correctly. It was very cold inside and not cooked at all. We do not mind a "pink" meat but this was inedible. Fortunately, they did not charge us for it and offered to get something else but by this time my husband was put off. We had already had lunch during the day and so looked forward to eating here as lunchtime was good.

everything

there was nothing we didn’t like

Central location, clean rooms, good value.

Cleaner coming into our rood at 9am without knocking!

Great Central location close to all bars and restaurants. Staff very welcoming and most helpful. Would certainly recommend this hotel if you require a city centre stay.

everything

nothing

Everything