Radisson RED Miraflores

Good location in Miraflores. Great breakfast with lots of choice and an egg station. Lima bikes station right outside if you want to bike to Baranco which we did easily. Great restaurants and cafes nearby and not far from Kennedy park and main shopping areas of Miraflores. Staff were lovely shout out to Carlos is the restaurant who was fantastic and so friendly.

We have stayed previously on the fourth floor which was fantastic the room was well maintained spacious two chairs a padded bench and table. Mini fridge wardrobe with safe and bathroom with separate shower and toilet. This room had similar features but was on the first floor. This room was not sound proof and you could hear people talking on the street outside the room. The blockout blind was slightly damaged so it did not blockout much light at all and there was only one chair in this room. The bathroom and room in general was smaller than the room we had on the higher floor. The room appeared a little worn and not maintained. A little disappointing after our previous experience.

Clean room. Very efficient layout in room. Excellent breakfast bar.

Minor thing, but I thought it was odd that the lobby was below street level, meaning that luggage had to be carried up and down, steep steps

The location was awesome, lots of restaurants nearby and the neighborhood was very walkable and safe. The style of the decor was modern and the beds were comfortable. There was good sound insulation because we did not hear any other guests from our room and there was no street noise. I appreciated how there was a separate stall for the toilet and separate stall for the shower—when you travel with other people, sometimes one person wants to shower while someone else wants to use the toilet/wash their hands. The first night, we couldn’t figure out to control the thermostat but when we asked the front desk for help, they sent somebody up promptly to help. There was always somebody at the front to help with luggage and to greet you as you came in. Fantastic value and stay, would definitely stay here again.

The breakfast space could be larger and/or needed more staffing, since it was sometimes hard to find a space to sit and the staff struggled to keep up with refilling the food and clearing away dirty dishes from the tables. There were just clearly a ton of people staying at the hotel and coming through for breakfast. It was really nice that they made eggs to order, though!

Good location and clean (but small) rooms

We booked this hotel specifically because it has a gym / fitness center. We are traveling for some time and this is important to us. On arrival we were told it was out of order for the entire length of our stay. We were not told this in advance - if we were we would not have booked. Initial receptionist not able to understand this was a problem as this is not correct to advertise a facility and not have it. We complained and a second receptionist the following day offered that the hotel would pay for a day pass for us to use a community gym nearby. When we visited the community gym they wanted our original passports to let us into the gym. This is not acceptable to us to carry our passports around a new city that we don’t know the safety of! In addition the Radisson hotel does not show up on the Radisson app. Therefore I had to book through booking . Com. The receptionist verified this by searching on my app - then refused to add points for Radisson rewards as not on the app (which was impossible to do). I have complained about this but no response from Radisson rewards. If the hotel can forward this I would be grateful. Breakfast okay - no espresso - you are charged for this if you want it which isn’t what I would expect from a Radisson hotel.