Like home cooked food. Nutritious and tasty

Nothing in particular

We did like the service but unfortunately the food was a bit new to us and the way the staff prepared the food, hospitality was great, and the room was big enough for 3 people to stay. The doggies were very cute.

The problem with the hotel was that the room did not have enough ventilation. The rooms were dingy with no sunlight. We could not open the curtains because there were many insects especially lizards and tadpoles. The hotel is the costliest in Amritsar city but they do not provide pick up and drop off to the airport free of cost. It is 1600 rupees one way. Food is also very costly to eat at the hotel. Booking.com showed total as 41193 INR but then the hotel people added taxes and said total as 48873 INR. This is not done. We did not like this.

The staff is very friendly and accommodating. The property is maintained well and is very beautiful. The rooms are very spacious and offer luxury.

The food options can have more variety and if swimming pool can be added in future

Very friendly and hands on staff. A homely feel, will do everything to make your experience better.

Decorations, building, the hotel looks like a real museum. Staff and their dog all are very friendly.

AC could be better , no insect protection on the windows

The hotel is beautiful with old-world charm and lots of attention to details. The bed was huge and comfortable. Staff is nice and attentive, also helping us with transport to the border ceremony after a taxi canceled on us. A huge thanks to their driver, Hans, who answered our endless questions about daily life in the area. We had to stay quite a while after checkout and it wasn't a problem to sit in the various public àreas and order lunch.

Only thing was that we arrived early, and even though our room was ready- they wanted an extra charge for early check in. It's normal but not necessary...

Beautiful old mansion with great feeling of “old India “. Lovely staff especially the driver. Great trip to the border crossing. Nice breakfast.

A lot of the experiences on offer were not available or required prior booking- this could have been better communicated. The place would benefit from de cluttering.

it was quaint and the location was so convenient.