Regina Blu

Staff were fantastic and view was stunning, really enjoyed the buffet breakfast every morning. Desi at reception was especially helpful, in light of the problem we had with our first room.

The pool was a little cold being there start of October and could have more facilities like a gym or laundry services

Location is perfect - amazing views and every member of the hotel staff are so friendly and welcoming!

It was good I liked food, staff was friendlly, pool was cool and room was great. The pool outside room was very good looking.

Pool near the room was not so deep. The pool down was a bit small for too many visitors at the same time.

The location is great, just in front of the beach. The room was really good, and the outside area with the infinite pool is also very beautiful. The staff is friendly.

The food was very disappointing. I was expecting so much more from a 5-Star hotel. You can have lunch and dinner at reserved times, and outside those, you don't have any other options (as part of the all inclusive) aside from ice cream, and a small time in the afternoon for some snacks, that are also not good. In the second day I was already thinking about eating outside, even with the all inclusive option, and I have ordered once a À La Carte option, that was also not good, to be honest. Drinks were even worse. Although they were available all day, the quality of the drinks were very poor (again, considering a 5 Star Hotel). Low quality drinks in plastic cups, no beer available in the beach bar. Another down was the offering of non-alcoholic beverages, which was very, very limited. Only Cola (sometimes cola zero was not available), water and some very artificial juice. Staff is friendly, but service is not good. For example, when you are in the pool area and want to order something, you need to go inside. No one will come to ask if you need something, if it's all good, etc. Ok for a regular hotel, but not for a 5 star. One day I wanted to grab a water at midnight, and there was no staff to be seen. I had to go to the dining area to get a water from a machine (in theory guests should not go to the dining area outside permitted times). In the end, the hotel should not advertise itself as a 5-star. I was expecting the same level of food/drinks/service of other 5-Star hotels I've been to, and got disappointed