The Leela Ashtamudi, A Raviz Hotel

Location,staff,facilities

Nil

The staff was really good. Sanjita from the reception was very attentive to our needs. The heritage suite was amazing. The lake view was good. And it was peaceful.

I Booked the hotel because of the leela brand name and expected a bit more. The jacuzzi in the room was broken not just the tub but also the control. Unfortunately it was completely broken and the wires were hanging out which is a big electrical shock threat. After mentioning it, it was fixed but it broke again when we wanted to use it. It really felt like it was never cleaned, because the water marks had left the whole side pretty disgusting.

Excellent location. Friendly and courteous staff. Anju at the front desk was very helpful to organise the day for us.

Location is good.

Food menu was average. Because of shortage of LPG they have reduced menu which was ok but they were offering all types of omelette but not Dosas (why such discrimination?) Also we gave a saree for Dry Cleaning and we received the same next day but we didn’t checked it there (maybe we have trust on them) but when we checked it later we find a big cut in the saree and they have done hot ironing which damaged the saree. This was not expected. Also during the meals some staffs were good but some were really dull and there was no clarity tha what is the menu and what is there in live counter. Rest other things like stay and boat ride were good.